SRM Offline approvals

[Prakashreddy Sabbu]

Hello Stephens,

Find my comments below. I hope it will help you.

 

Thanks,

Prakash Reddy .S

Sr. Consultant

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Stephens, Monique S L
Sent: 12 September 2012 20:14
To: 'WF User Group (sap-wug at mit.edu)'
Subject: SRM Offline approvals

 

Not sure if this is the correct forum to ask, but I figured I would
start here.

 

We have been using SRM since 2005.  The approvers get an e-mail letting
them know there are carts to approve.  We disabled the links for them to
approve/reject from the e-mail.  But, now I would like to test with the
links enabled.  I have some documentation from several years ago and am
not sure if the steps are still the same.  I was hoping someone else in
the group had some documentation as to what is required to approve via
e-mail.

What is the SRM version you are using? For sending offline approval
emails there is a background job, which could be scheduled in your case.
I remember the program is  /SAPSRM/OFFLINEAPPROVALSEND. Check the
assigned variant in back ground job for this program. In the selection
screen you will find a selection "Approval buttons in HTML email
Available or Not Available"

>From my documentation, the approver would get the e-mail, click on the
link to accept or reject, which would then open a new e-mail to
WF-BATCH.  The approver would just need to click Send without changing
anything on the e-mail itself.  I see some possible issues with this
(approvers not clicking Send or changing the e-mail) and was wondering
if anything has changed over the years to make offline approval easier.

The process is still same.

The other issue could be that the e-mail is going to several individuals
(substitutes).  If one of them approves via the e-mail, what would
happen if another approver clicked on the link as well?

Once the work item is opened through email, the work item will reserve
to that user. Once he approves the work item status changes to complete
and even though others try to open it, will not make any effect.

Eventually, we would like to do something similar on the SAP side even
though e-mails are not currently going out to the approvers.

You mean SAP ECC? In ECC to send the workflow emails, you need to
configure "extended notification" (Transaction SWNCONFIG) and have to
schedule program SWN_SELSEN in background with required time period.

http://www.saptechnical.com/Tutorials/Workflow/Notification/Index.htm 

 

 

Monique Stephens

Sr. SAP Analyst

OIT-Business Solutions

Baylor College of Medicine

713-798-1349

713-798-1326 (FAX)

 

 

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