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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hello Stephens,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Find my comments below. I hope it will
help you.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Prakash Reddy .S<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Sr. Consultant<o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Stephens, Monique S L<br>
<b><span style='font-weight:bold'>Sent:</span></b> 12 September 2012 20:14<br>
<b><span style='font-weight:bold'>To:</span></b> 'WF User Group
(sap-wug@mit.edu)'<br>
<b><span style='font-weight:bold'>Subject:</span></b> SRM Offline approvals</span></font><font
size=3 face="Times New Roman"><span lang=EN-US style='font-size:12.0pt;
font-family:"Times New Roman"'><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Not sure if this is the correct forum to ask, but I figured I would
start here.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>We have been using SRM since 2005. The approvers get an e-mail
letting them know there are carts to approve. We disabled the links for
them to approve/reject from the e-mail. But, now I would like to test
with the links enabled. I have some documentation from several years ago
and am not sure if the steps are still the same. I was hoping someone
else in the group had some documentation as to what is required to approve via
e-mail.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#3366ff" face=Calibri><span lang=EN-US
style='font-size:11.0pt;color:#3366FF'>What is the SRM version you are using? For
sending offline approval emails there is a background job, which could be
scheduled in your case. I remember the program is </span></font><span
class=st><font color="#3366ff" face=Arial><span style='font-family:Arial;
color:#3366FF'>/</span></font></span><em><b><font color="#3366ff" face=Arial><span
style='font-family:Arial;color:#3366FF'>SAPSRM</span></font></b></em><span
class=st><font color="#3366ff" face=Arial><span style='font-family:Arial;
color:#3366FF'>/<wbr>OFFLINEAPPROVALSEND. </span></font></span><span class=st><font
color="#3366ff"><span style='color:#3366FF'>Check the assigned variant in back
ground job for this program. In the selection screen you will find a selection “Approval
buttons in HTML email Available or Not Available”</span></font></span><font
color="#3366ff"><span style='color:#3366FF'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>From my documentation, the approver would get the e-mail, click on the
link to accept or reject, which would then open a new e-mail to WF-BATCH.
The approver would just need to click Send without changing anything on the
e-mail itself. I see some possible issues with this (approvers not
clicking Send or changing the e-mail) and was wondering if anything has changed
over the years to make offline approval easier.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#3366ff" face=Calibri><span lang=EN-US
style='font-size:11.0pt;color:#3366FF'>The process is still same.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>The other issue could be that the e-mail is going to several
individuals (substitutes). If one of them approves via the e-mail, what
would happen if another approver clicked on the link as well?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Calibri><span lang=EN-US
style='font-size:11.0pt;color:navy'>Once the work item is opened through email,
the work item will reserve to that user. Once he approves the work item status
changes to complete and even though others try to open it, will not make any
effect.</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Eventually, we would like to do something similar on the SAP side even
though e-mails are not currently going out to the approvers.<font color=navy><span
style='color:navy'><o:p></o:p></span></font></span></font></p>
<p class=MsoNormal><font size=2 color="#3366ff" face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:#3366FF'>You mean SAP ECC? In ECC
to send the workflow emails, you need to configure “extended notification”
(Transaction SWNCONFIG) and have to schedule program SWN_SELSEN in background
with required time period.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#3366ff" face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:#3366FF'><a
href="http://www.saptechnical.com/Tutorials/Workflow/Notification/Index.htm">http://www.saptechnical.com/Tutorials/Workflow/Notification/Index.htm</a>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=3 color=red face="Lucida Handwriting"><span
lang=EN-US style='font-size:12.0pt;font-family:"Lucida Handwriting";color:red;
font-weight:bold'>Monique Stephens<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Sr. SAP Analyst<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>OIT-Business Solutions<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=2
face=Calibri><span lang=EN-US style='font-size:11.0pt'>Baylor</span></font></st1:PlaceName><span
lang=EN-US> <st1:PlaceType w:st="on">College</st1:PlaceType></span></st1:place><span
lang=EN-US> of Medicine<o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>713-798-1349<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>713-798-1326 (FAX)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
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