[OWW-SC] Changes to Feedback based upon "preliminary feedback"

[Julius B. Lucks]

Hey Bill,

Things seem to be working very well right now.  I would suggest that  
we eventually put these emails in some sort of queueing system so  
that we can manage which emails have been answered, and which users  
to send an email back to when a feature has changed that they were  
interested in - could eventum handle this?

For now I would suggest that everyone reply to the whole feedback  
list so that we know what has been responded to.  I forgot to do this  
for the 1st one, but I will do for the second one.  I'll also write  
an SC blog post today.

Cheers,

Julius

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Please Reply to My Permanent Address: julius at younglucks.com
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On Jan 20, 2008, at 6:25 AM, Bill F wrote:

> Julius,
>
> We're using the MIT Mailman mailing list manager. I checked and  
> there's no way to do this for email addresses in the text of  
> messages. We can hide all addresses appearing in the headers of  
> messages. I haven't tried it to see the effect but I don't know  
> whether this simply hides the text or makes messages not eligible  
> for replies. I'll look at it during the week.
>
> Thanks.
>
> B.
>
>
> On Jan 19, 2008 12:53 PM, Julius B. Lucks <julius at younglucks.com>  
> wrote:
> Great!
>
> Can we automatically remove the email addresses from tge text of  
> the archived messages? Just to be safe.
>
> Julius
>
> Please Reply to julius at younglucks.com
>
> On Jan 19, 2008, at 7:42 AM, "Bill F" < bill.altmail at gmail.com> wrote:
>
>> I've made a few changes to the way feedback messages are handled  
>> to tighten up the accepting and distribution of those messages.
>>
>> 1. The System:Contact special page is pretty cool. Feedback is  
>> collected from the "feedback form" and delivered to an unpublished  
>> email address. We can accept any feedback via the website and  
>> handle it as we need to.
>>
>> 2. I have created a new email alias on OpenWetWare.org to serve as  
>> the destination for the feedback messages. This address is a  
>> random sequence and will not generally be published.
>>
>> 3. I removed the "feedback" alias from OpenWetWare.org. All  
>> messages to be routed to the Oww-Feedback.mit.edu mailing list  
>> will go to the new mail address.
>>
>> 4. If people find and abuse the " oww-feedback at mit.edu" address  
>> badly, we'll fall back the same way by renaming the list or  
>> replacing it with an app within OWW or via another web application.
>>
>> 5. In any discussion of feedback within OWW, please refrain from  
>> writing actual email addresses. This will keep the robots from  
>> finding and spamming the list.
>>
>> 6. Anyone on the current OWW-Feedback list will notice no  
>> difference in its behavior. The random email address I mentioned  
>> is part of the "feedback application" and wasn't intended as an  
>> alternate way of submitting feedback.
>>
>> 7. I am adding a new MediaWiki: system message,  
>> "MediaWiki:FeedbackHeaderContent". The contents of this message  
>> will be displayed on the form. I'll let people know when it's  
>> available.
>>
>> Let's see how this works. We can use it for other processes which  
>> involve taking input from non-OWW members in a controlled manner  
>> as they emerge.
>>
>> Thanks.
>>
>> Bill
>>
>>
>> _______________________________________________
>> OpenWetWare Steering Committee Mailing List
>> sc at openwetware.org
>> http://mailman.mit.edu/mailman/listinfo/oww-sc
>

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