From rbasch at MIT.EDU Thu Jul 3 18:01:33 2008 From: rbasch at MIT.EDU (Robert Basch) Date: Thu, 3 Jul 2008 18:01:33 -0400 Subject: [Wocky] Adium 1.2.6 connection problem Message-ID: <6AFB80CC-9204-4D71-8F0F-C666E71A780E@mit.edu> Adium 1.2.6 (released earlier this week) apparently introduced a bug encountered by people here, which causes an occasional disconnect/reconnect cycle with the jabber server. The bug is: http://trac.adiumx.com/ticket/10324 It is fixed in 1.2.7b1; I have been running this for a couple hours so far without problem. So you may want to skip 1.2.6; if you have already updated to it, you may want to download and install 1.2.7b1: http://adiumx.cachefly.net/Adium_1.2.7b1.dmg Bob From mcneal at MIT.EDU Mon Jul 7 09:35:11 2008 From: mcneal at MIT.EDU (Patrick McNeal) Date: Mon, 7 Jul 2008 09:35:11 -0400 Subject: [Wocky] Adium 1.2.6 connection problem In-Reply-To: <6AFB80CC-9204-4D71-8F0F-C666E71A780E@mit.edu> References: <6AFB80CC-9204-4D71-8F0F-C666E71A780E@mit.edu> Message-ID: <1E1C45E1-F388-4FA6-A7D0-C8F055035023@mit.edu> On Jul 3, 2008, at 6:01 PM, Robert Basch wrote: > Adium 1.2.6 (released earlier this week) apparently introduced > a bug encountered by people here, which causes an occasional > disconnect/reconnect cycle with the jabber server. The bug is: > > http://trac.adiumx.com/ticket/10324 > > It is fixed in 1.2.7b1; I have been running this for a couple > hours so far without problem. > > So you may want to skip 1.2.6; if you have already updated to > it, you may want to download and install 1.2.7b1: > > http://adiumx.cachefly.net/Adium_1.2.7b1.dmg FWIW - Adium X 1.2.7 is out. --Patrick ------------------------------------------------------------------------------ Patrick McNeal Macintosh Platform Coordinator - Software Release Team Client Support Services, Information Services and Technology Massachusetts Institute of Technology N42-250E Cambridge, MA 02139 +1 617 253-0196 mcneal at mit.edu From raeburn at MIT.EDU Mon Jul 7 15:06:11 2008 From: raeburn at MIT.EDU (Ken Raeburn) Date: Mon, 7 Jul 2008 15:06:11 -0400 Subject: [Wocky] Adium 1.2.6 connection problem In-Reply-To: <1E1C45E1-F388-4FA6-A7D0-C8F055035023@mit.edu> References: <6AFB80CC-9204-4D71-8F0F-C666E71A780E@mit.edu> <1E1C45E1-F388-4FA6-A7D0-C8F055035023@mit.edu> Message-ID: <59A08883-D43F-4CB1-9BA8-A9F2538D88AE@mit.edu> On Jul 7, 2008, at 09:35, Patrick McNeal wrote: > On Jul 3, 2008, at 6:01 PM, Robert Basch wrote: > >> Adium 1.2.6 (released earlier this week) apparently introduced >> a bug encountered by people here, which causes an occasional >> disconnect/reconnect cycle with the jabber server. The bug is: >> >> http://trac.adiumx.com/ticket/10324 >> >> It is fixed in 1.2.7b1; I have been running this for a couple >> hours so far without problem. >> >> So you may want to skip 1.2.6; if you have already updated to >> it, you may want to download and install 1.2.7b1: >> >> http://adiumx.cachefly.net/Adium_1.2.7b1.dmg > > FWIW - Adium X 1.2.7 is out. It's looking like there may be similar problems in 1.2.7 and 1.3b7. Actually, there are two problems: Adium 1.2.6 and some others had some kind of memory management bug and would send a version string (in response to a contact's jabber client's request for info) that consisted of random bytes, sometimes including control characters which are invalid in the protocol. Some servers would reject this and the client would be kicked offline, only to try connecting again, get queried by buddies' clients for client version info again, etc. I think this is fixed in the latest versions. However, as near as I can tell, the MIT server isn't validating the XML syntax; at least, I've been seeing control characters coming through in version strings from other clients. There's also a bug in some versions of the XML parser code, where if a control character is received, it goes into an error state and doesn't recover. So if someone else's client sends control characters (like Wilson's was this weekend when I was trying to go online with 1.3b7), your client goes offline and tries reconnecting (and then requests info on your contacts again, starting the cycle over and over). That's supposedly being addressed, but it looks to me like the current versions are still buggy. Since it's dependent on random(?) strings sent by Adium clients run by your contacts when they're online, it's likely to appear as an intermittent problem where sometimes you stay online, and sometimes you keep going online and offline quite quickly, much to the annoyance of all of your contacts whose buddy list displays keep updating. If you don't need the latest ICQ fixes, digging up version 1.2.5 might be preferable, if you can find it... Ken From morzinski at MIT.EDU Mon Jul 7 16:25:39 2008 From: morzinski at MIT.EDU (Jacob Morzinski) Date: Mon, 7 Jul 2008 16:25:39 -0400 Subject: [Wocky] Adium 1.2.6 connection problem In-Reply-To: <6AFB80CC-9204-4D71-8F0F-C666E71A780E@mit.edu> References: <6AFB80CC-9204-4D71-8F0F-C666E71A780E@mit.edu> Message-ID: <476084130807071325i6a359042qf6eb4efb0baeb672@mail.gmail.com> Hi, I had noticed that my Adium 1.2.5 would occasionally disconnect and reconnect to the server. I'm not sure if 1.2.5 would have the same bug that Bob found that affects 1.2.6. Today, Adium's auto-update check notified me that 1.2.7 was released, so I upgraded to that. It... didn't help. Instead of bouncing once in a while, my Adium went into a perpetual disconnect/reconnect loop. Constantly. Colleagues told me they turned off audible notification, there were too many beeps coming from me. I'm using krb5 (gssapi) logins, not sure if that's relevant or not. I don't think I have enough tools to tell whether I'm seing a client issue, a server issue, or some combination. -Jacob On Thu, Jul 3, 2008 at 6:01 PM, Robert Basch wrote: > disconnect/reconnect cycle with the jabber server. The bug is: > > It is fixed in 1.2.7b1; I have been running this for a couple > hours so far without problem. From morzinski at MIT.EDU Mon Jul 7 16:30:39 2008 From: morzinski at MIT.EDU (Jacob Morzinski) Date: Mon, 7 Jul 2008 16:30:39 -0400 Subject: [Wocky] Adium 1.2.6 connection problem In-Reply-To: <476084130807071325i6a359042qf6eb4efb0baeb672@mail.gmail.com> References: <6AFB80CC-9204-4D71-8F0F-C666E71A780E@mit.edu> <476084130807071325i6a359042qf6eb4efb0baeb672@mail.gmail.com> Message-ID: <476084130807071330s239fe4fboc232a45edf01f76f@mail.gmail.com> I still don't know what is going on, but lxs on Zephyr suggests: "I think the issue is who is in your buddies list and what version of Adium they are running. Some client versions produce bogus strings which crash other clients. So as people upgrade there should be fewer connection problems. (which would explain why it is so erratic and time-based) " -Jacob On Mon, Jul 7, 2008 at 4:25 PM, Jacob Morzinski wrote: > Hi, > > I had noticed that my Adium 1.2.5 would occasionally disconnect and > reconnect to the server. I'm not sure if 1.2.5 would have the same > bug that Bob found that affects 1.2.6. > > Today, Adium's auto-update check notified me that 1.2.7 was released, > so I upgraded to that. It... didn't help. Instead of bouncing once > in a while, my Adium went into a perpetual disconnect/reconnect loop. > Constantly. Colleagues told me they turned off audible notification, > there were too many beeps coming from me. > > I'm using krb5 (gssapi) logins, not sure if that's relevant or not. I > don't think I have enough tools to tell whether I'm seing a client > issue, a server issue, or some combination. > > -Jacob > > > > On Thu, Jul 3, 2008 at 6:01 PM, Robert Basch wrote: >> disconnect/reconnect cycle with the jabber server. The bug is: >> >> It is fixed in 1.2.7b1; I have been running this for a couple >> hours so far without problem. > From morzinski at MIT.EDU Mon Jul 7 17:18:09 2008 From: morzinski at MIT.EDU (Jacob Morzinski) Date: Mon, 7 Jul 2008 17:18:09 -0400 Subject: [Wocky] Adium 1.2.6 connection problem In-Reply-To: <476084130807071325i6a359042qf6eb4efb0baeb672@mail.gmail.com> References: <6AFB80CC-9204-4D71-8F0F-C666E71A780E@mit.edu> <476084130807071325i6a359042qf6eb4efb0baeb672@mail.gmail.com> Message-ID: <476084130807071418y4f804348l34a38e812214786e@mail.gmail.com> Hi once more, Following up on the idea of corrupt buddy lists, I deleted my all my contacts who were visible on-line. (About 10 contacts). After deleting them, Adium 1.2.7, which formerly had been disconnecting/reconnecting constantly, is fine. It connects and stays connected. Now I wish I had kept track of who I deleted. But if we see people complain about bouncing disconnects/reconnects, it may be caused by a bad buddy in the buddy list. -Jacob On Mon, Jul 7, 2008 at 4:25 PM, Jacob Morzinski wrote: > Today, Adium's auto-update check notified me that 1.2.7 was released, > so I upgraded to that. It... didn't help. Instead of bouncing once > in a while, my Adium went into a perpetual disconnect/reconnect loop. > Constantly. Colleagues told me they turned off audible notification, > there were too many beeps coming from me. From raeburn at MIT.EDU Mon Jul 7 17:24:28 2008 From: raeburn at MIT.EDU (Ken Raeburn) Date: Mon, 7 Jul 2008 17:24:28 -0400 Subject: [Wocky] Adium 1.2.6 connection problem In-Reply-To: <476084130807071418y4f804348l34a38e812214786e@mail.gmail.com> References: <6AFB80CC-9204-4D71-8F0F-C666E71A780E@mit.edu> <476084130807071325i6a359042qf6eb4efb0baeb672@mail.gmail.com> <476084130807071418y4f804348l34a38e812214786e@mail.gmail.com> Message-ID: <00D17AD4-5DE5-4480-A3B9-1DC415CC3FBA@mit.edu> On Jul 7, 2008, at 17:18, Jacob Morzinski wrote: > Following up on the idea of corrupt buddy lists, I deleted my all my > contacts who were visible on-line. (About 10 contacts). > > After deleting them, Adium 1.2.7, which formerly had been > disconnecting/reconnecting constantly, is fine. It connects and stays > connected. > > Now I wish I had kept track of who I deleted. > > But if we see people complain about bouncing disconnects/reconnects, > it may be caused by a bad buddy in the buddy list. In 1.3b7, you can enable the debug log window, and buried in the rather voluminous information there is the details on *which* contact's client sent the control characters that caused your client to flake out. Hunt them down and make them upgrade. :) Ken From jdreed at MIT.EDU Fri Jul 18 10:58:31 2008 From: jdreed at MIT.EDU (Jonathan Reed) Date: Fri, 18 Jul 2008 10:58:31 -0400 Subject: [Wocky] Fwd: jlocate and jwgc bug References: Message-ID: <7985D766-662F-480A-8802-46EDAAB866D7@mit.edu> I'm bumping this again, just in case anyone has any insight. As this ticket has been in our queue since February, we will likely close the ticket at the end of the month and instruct the user to contact this list directly. Begin forwarded message: > From: Jonathan Reed > Date: April 14, 2008 10:06:05 AM EDT > To: wocky at mit.edu > Subject: Fwd: [Wocky] jlocate and jwgc bug > > Can anyone provide any insight on this? OLC has had this ticket in > its queue for nearly two months, and we have heard nothing. > > Would it be best to ask the user to e-mail this list directly? > > -Jon > > Begin forwarded message: >> From: Matthew Goldstein >> Date: February 8, 2008 5:09:35 PM EST >> To: wocky at mit.edu >> Subject: [Wocky] jlocate and jwgc bug >> >> Hi, >> >> OLC has a client (#5660008) having trouble with jwgc and jlocate. >> He has never subscribed to the presence of mark at mit.edu, but mark >> shows up >> on his jlocate and he gets jwgc notifications about mark. >> >> Laura has been able to confirm this on her account but others have >> not >> been able to. >> >> Do you have any thoughts on what might be going on? >> >> --Matt >> _______________________________________________ >> Wocky mailing list >> Wocky at mit.edu >> http://mailman.mit.edu/mailman/listinfo/wocky > > > > -- > Jonathan Reed > Client Support Services > Information Services & Technology > Massachusetts Institute of Technology > jdreed at mit.edu > > > > From mcneal at MIT.EDU Tue Jul 22 07:07:49 2008 From: mcneal at MIT.EDU (Patrick McNeal) Date: Tue, 22 Jul 2008 07:07:49 -0400 Subject: [Wocky] Jabber issues? Message-ID: <1939126B-AD6C-4557-9697-39404BBD1F5C@mit.edu> A couple of us are having trouble connecting to the jabber server, using iChat or Adium. Is the server having issues? I don't see anything on 3down. --Patrick ------------------------------------------------------------------------------ Patrick McNeal Macintosh Platform Coordinator - Software Release Team Client Support Services, Information Services and Technology Massachusetts Institute of Technology N42-250E Cambridge, MA 02139 +1 617 253-0196 mcneal at mit.edu From dbaron at MIT.EDU Tue Jul 22 08:07:52 2008 From: dbaron at MIT.EDU (Dennis Baron) Date: Tue, 22 Jul 2008 08:07:52 -0400 Subject: [Wocky] Jabber issues? In-Reply-To: Your message of Tue, 22 Jul 2008 07:07:49 -0400. <1939126B-AD6C-4557-9697-39404BBD1F5C@mit.edu> Message-ID: <200807221207.m6MC7qGm020263@defoucauld.mit.edu> > A couple of us are having trouble connecting to the jabber server, > using iChat or Adium. Is the server having issues? I couldn't connect this morning from Pidgin or Bria. I just sent a note to the Help Desk. - Dennis From mcneal at MIT.EDU Tue Jul 22 08:18:37 2008 From: mcneal at MIT.EDU (Patrick McNeal) Date: Tue, 22 Jul 2008 08:18:37 -0400 Subject: [Wocky] Jabber issues? In-Reply-To: <1939126B-AD6C-4557-9697-39404BBD1F5C@mit.edu> References: <1939126B-AD6C-4557-9697-39404BBD1F5C@mit.edu> Message-ID: On Jul 22, 2008, at 7:07 AM, Patrick McNeal wrote: > A couple of us are having trouble connecting to the jabber server, > using iChat or Adium. Is the server having issues? I don't see > anything on 3down. I just got in - any idea what the issue was? --Patrick ------------------------------------------------------------------------------ Patrick McNeal Macintosh Platform Coordinator - Software Release Team Client Support Services, Information Services and Technology Massachusetts Institute of Technology N42-250E Cambridge, MA 02139 +1 617 253-0196 mcneal at mit.edu