[WinPartners] Update on problems with recent Microsoft patches (svchost.exe process)

[Jacob Morzinski]

On Fri, 18 May 2007, Henry Bergler <bergler at psfc.mit.edu> wrote:
> Does anybody have further advice beyond the installation of the
> suggested hotfixes?


Hi Henry,

The Help Desk has sent the following suggestions to a few clients
who have had problems with the hotfixes.  We've heard feedback
from one client that the instructions below helped him; it would
be useful to hear whether the steps help you.

Regards,

Jacob Morzinski <morzinski at mit.edu>
Client Support Services
Information Services and Technology



======================================================================

The solution on the following page helped resolve the problem for the client: 
http://lostjohns.blogspot.com/2007/04/cpu-usage-100-and-svchostexe.html 
 
For reference, here is are the steps listed in the blog post (with
slight modifications for spelling and readability.)
 
Part 1 

* Click Start->Run, type "services.msc" (without quotation marks) in
  the open box and click OK.
* Double click the service "Automatic Updates". 
* Click on the Log On tab, please ensure the option "Local System
  account" is selected and the option "Allow service to interact with
  desktop" is unchecked.
* Check if this service has been enabled on the listed Hardware
  Profile. If not, please click the Enable button to enable it.
* Click on the tab "General"; make sure the "Startup Type" is
  "Automatic". Then please click the button "Start" under "Service
  Status" to start the service.
* Repeat the above steps with the other service: Background
  Intelligent Transfer Service (BITS)
  
Part 2 
* Click on Start and then click Run, 
* In the open field type "REGSVR32 WUAPI.DLL" (without quotation
  marks) and press Enter.
* When you receive the "DllRegisterServer in WUAPI.DLL succeeded"
  message, click OK.
* Please repeat these steps for each of the following commands: 
--  REGSVR32 WUAUENG.DLL 
--  REGSVR32 WUAUENG1.DLL 
--  REGSVR32 ATL.DLL 
--  REGSVR32 WUCLTUI.DLL 
--  REGSVR32 WUPS.DLL 
--  REGSVR32 WUPS2.DLL 
--  REGSVR32 WUWEB.DLL 
 
Part 3 
* Click Start, Run, type: "cmd" and press Enter. Please run the
  following command in the opened window. 
"net stop WuAuServ"
  (note, you might need to reboot before the net stop command will work) 

* Click Start, Run, type: "%windir%" and press Enter. 
* In the opened folder, rename the folder "SoftwareDistribution" to "SDold". 
* Click Start, Run, type: "cmd" and press Enter. Please run the
  following command in the opened window.
"net start WuAuServ"