Custom HR Event - Key not filled in certain circumstances

[Morris, Eddie]

Hi Sue,

This note is a BOR related rather than workflow so it can manifest itself in different ways......the usual way is in binding errors in the workflow runtime. It is already included in KBA 1732734 (Related to binding errors) but I will update the KBA with your symptom also. Thanks Sue.

Regards,
Eddie

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Keohan, Susan - 1140 - MITLL
Sent: Monday, March 25, 2013 1:21 PM
To: SAP Workflow Users' Group
Subject: RE: Custom HR Event - Key not filled in certain circumstances

Thank you Rick, Jocelyn, and Eddie.

I had stared at the OSS note Eddie mentioned and was trying to weigh which was more painful...
getting a note applied, filling out a message, or debugging thru the function modules (when this particular action seems to pass thru that function at least 4 times, and performing HR actions makes me lose consciousness).

In the end, getting a note applied - especially since I had Eddie's recommendation :) - seemed like the best approach, and it did work!
I would recommend that the note be more easily found, perhaps this case could also be added to it?
But I am moving this up to QA, so now it's up to the users to break it.

Thank you all so much!
Sue

----
Susan R. Keohan
SAP Workflow Specialist
Enterprise Applications
Information Services Department
MIT Lincoln Laboratory
244 Wood Street, LI-200
Lexington, MA. 02420
781-981-3561
keohan at LL.MIT.EDU<mailto:keohan at LL.MIT.EDU>

From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu] On Behalf Of Morris, Eddie
Sent: Saturday, March 23, 2013 7:57 PM
To: SAP Workflow Users' Group
Subject: RE: Custom HR Event - Key not filled in certain circumstances

Hi Sue,

Is note 1696315 in your system? If not please apply and test again.

Regards,
Eddie

From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu] On Behalf Of Keohan, Susan - 1140 - MITLL
Sent: Friday, March 22, 2013 5:26 PM
To: SAP Workflow Users' Group
Subject: Custom HR Event - Key not filled in certain circumstances

Hello all,
We have a custom workflow to notify when a retiree is rehired.  It's been running quite happily for 10 years.
The workflow is triggered by the event ZREHIRED, which is configured in ZWEHR3 with a nice Z_HR_EVENT_RULES_PA0001 which determines if the correct action has occurred, we want to raise the ZREHIRED event.

And then the Enhancement Packs happened.  We are on SAP ECC 6.0 - and recently upgraded to EHP5 SPS11.
Since then this event is not always being raised with a Key filled in.  Sometimes it is!  But sometimes it is NOT.
I have determined that a series of events, REHIRED and POSITIONCHANGED precede the custom event when it has blank/zilch/nichts for a pernr.

I have debugged and debugged, searched and searched.

The nearest thing to an explanation I can come up with is that, during the course of saving the rehired person to their organization, the function
HR_ASSEMBLE_OBJECTKEY is called, and comes back with an empty BUSINESSOBJECTKEY.  Please notice in the debugger screen shot below that the field is empty.

I could show you screen shots of the event log and the events that had a key, and those that did not.  I could show a lot of junk.
But I think the key is right here (so to speak).
Has anyone else encountered a problem like this?
And who can I beat up for the way HR events are piggy-backed?

[cid:image001.jpg at 01CE295D.CC3ED410]


Kind regards,
Sue

----
Susan R. Keohan
SAP Workflow Specialist
Enterprise Applications
Information Services Department
MIT Lincoln Laboratory
244 Wood Street, LI-200
Lexington, MA. 02420
781-981-3561
keohan at LL.MIT.EDU<mailto:keohan at LL.MIT.EDU>

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