Offline Approval to ECC via Outlook

[Dart, Jocelyn]

Glad you found an answer Florin... just btw it does sound more like the Duet approach from what I've seen. 

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Florin Wach
Sent: Wednesday, 30 January 2013 8:04 PM
To: SAP Workflow Users' Group
Subject: Re: RE: Offline Approval to ECC via Outlook

Hello Jocelyn,
hello Snehal,

thank you for pointing out the SRM solution, and it seems to be an interesting approach, so I'll have a look at it sooner or later.

With on client I've configured a custom hyperlink which is swapped during the Extended Notifications, which again links to a custom small webservice, allowing approval/rejection or purchase orders and purchase requisitions. But it was the client's requirement that the users HAVE TO identify themself again by providing SAP username and correct password.

I think, an interactive logon procedure, will still be required for the critical business approval processes, regardless if there's a working offline approval in place or not.

Florin


-------- Original-Nachricht --------
> Datum: Wed, 30 Jan 2013 00:30:24 +0000
> Von: "Dart, Jocelyn" <jocelyn.dart at sap.com>
> An: "SAP Workflow Users\' Group" <sap-wug at mit.edu>, David G Cooper <davidgcooper06 at gmail.com>
> Betreff: RE: Offline Approval to ECC via Outlook

> HI Snehal,
> SRM has a standard provided example of this sort of offline approval using
> mail.   So if you have access to SRM you might like to take a look at the
> relevant program.
> 
> BTW you could use Extended Notifications to generate and send the mail -
> which is the job of Extended Notifications -  but you would need to create a
> custom handler for your notification to swap the standard hyperlinks for
> your approve/reject hyperlinks.
> 
> Even with XML you need to logon somehow to send data into the system.
> I'd be curious to know if anyone is using web activities.  I haven't heard
> of it so far.
> Regards,
> Jocelyn
> 
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Snehal Kutumbale
> Sent: Saturday, 26 January 2013 11:51 PM
> To: David G Cooper
> Cc: sap-wug at mit.edu
> Subject: Re: Offline Approval to ECC via Outlook
> 
> Hello Everyone,
> 
> We had a look at the web-activity step in the workflow, as we are trying
> to build offline email approval in ECC, without connecting to SAP. (So
> extended notification doesn't work).
> 
> As per documents, the web--activity sends an XML document to the specified
> URL and can wait for response. Can it also send the XML document to the
> specified email address?
> 
> Thanks & Regards,
> Snehal
> On Fri, Jan 25, 2013 at 2:30 PM, David G Cooper
> <davidgcooper06 at gmail.com<mailto:davidgcooper06 at gmail.com>> wrote:
> 
> Hi Snehal,
> 
> 
> 
> Based on the requirements listed I would look into the Webflow inbound
> communication options.  I have read about this some time back but cannot
> remember the specifics.
> 
> 
> 
> Basically you need to provide in the Email HTML buttons that send an
> email/message back to the Webflow engine.  The webflow engine then instantiates
> a workflow based on the contents of the email/message and takes the
> appropriate actions.  It may be better to use a SOAP message rather than email.
> 
> 
> 
> Remember that email is a store and forward mechanism and SAP has no way of
> removing a message from the recipients list in outlook once actioned. 
> This is where DUET excels as it has full integration to the SAP
> workflow/Webflow interfaces.
> 
> 
> 
> Kind Regards
> 
> David Cooper
> 
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