AGENT NOT FOUND

Bhupinder bsingh82 at gmail.com
Fri Nov 9 05:17:11 EST 2012


Hi,

I have refreshed the organizational structure but no gain.

In workflow logs, Graphical Representation i can see (NO AGENT) for dialog
step.

In the workflow container,i can see the user details for WF_AGENT
parameter, but still its not going to agent.

Best Regards,
Bhupinder

On Fri, Nov 9, 2012 at 3:37 PM, Rick Bakker <rbakker at gmail.com> wrote:

> Where do you see NO AGENT FOUND / AGENT NOT FOUND?
>
>
> On Fri, Nov 9, 2012 at 8:52 PM, Bhupinder <bsingh82 at gmail.com> wrote:
>
>> Dear Experts,
>>
>> I have created a custom workflow which has following steps
>>
>> 1. Event Trigger - (Passing parameter = ID)
>> 2. First Background Step( This accept the ID and passing to the WF Class
>> Method and in return returning agents as 'US<SY-UNAME>' which i am storing
>> in workflow container
>> 3. Dialog Step (Where is simply set the Expression =  WF_AGENT ( value
>> 'US<SY-UNAME>)
>>
>> In workflow log,i can see the value of WF_AGENT but i am getting NO AGENT
>> FOUND for dialog step.
>>
>> Task is set as General Task. dont know where is the issue.
>>
>> Kindly help.
>>
>> Best Regards,
>> Bhupinder
>>
>> _______________________________________________
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>>
>>
>
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