Strange Behavior of Decision Work Item

[Sue Doughty]

Hi Mike,

Thank you for your response.

It does seem to be the HTML page not rendering.

Yes, DEV and PRD are on the same patch level and I have tried both DEV and PRD from the same machine (my machine).

Regards,
Sue
 
-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Mike Pokraka
Sent: Thursday, October 06, 2011 11:04 AM
To: SAP Workflow Users' Group
Subject: Re: Strange Behavior of Decision Work Item

Hi Sue,

Slightly offbeat approach: It looks like it may be an HTML page not
rendering, which could point to frontend issues. Are dev/prd systems on
the same patch level? And have you tried logging on and testing it in dev
and QA/PRD from the same machine?

Regards,
Mike


On Mon, October 3, 2011 12:45 pm, Sue Doughty wrote:
> We are in ECC 6.0, EHP4.  Any help would be greatly appreciated.
>
> I have a very simple custom workflow.  It loops until the user clicks the
> Complete Workflow button.
> [cid:image005.jpg at 01CC81A0.7CB09700]
>
> The first button takes the user into change mode of the custom
> transaction.
> [cid:image006.jpg at 01CC81A0.7CB09700]
>
> When clicking the Green Arrow back in QAS or PRD, it returns to a blank
> screen.  In DEV, it takes the user back to the first screenshot above,
> which is what should happen.  Then the user can Complete the Workflow or
> go back into the transaction.
> [cid:image007.jpg at 01CC81A0.7CB09700]
>
> Like I said, in DEV, the workflow works perfectly, but in QAS and PRD, the
> blank screen appears.  The user then has to go out of the workflow in-box
> and back in before executing it again to get the decision steps again.
>
> Sometimes there is a pop-up window that appears when exiting the
> transaction saying that the data has changed and asking if the user wants
> to save the changes.  The pop-up will display in DEV, but not in QAS or
> PRD.  In QAS and PRD, it goes to the blank Decision screen.
> [cid:image008.jpg at 01CC81A0.7CB09700]
>
> We have created a test user in DEV that has the user's security that is in
> QAS.  So, the security is the same in all three systems.
>
> I feel like it must have something to do with the pop-up screen, but don't
> know why that would display in DEV, but not QAS or PRD.
>
>
> Regards,
> Sue Doughty
> SAP Workflow Specialist
>
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
>


_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu
http://mailman.mit.edu/mailman/listinfo/sap-wug