Strange Behavior of Decision Work Item

[Sue Doughty]

Hi Rick,

Thank you for your response.

When the user goes into the transaction itself
[cid:image007.jpg at 01CC81A5.1F5BAB30]

[cid:image008.jpg at 01CC81A5.1F5BAB30]

And then backs out (like she does from the workflow), it goes back to the screen that brought her into the transaction.
[cid:image007.jpg at 01CC81A5.1F5BAB30]

Regards,
Sue

________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Rick Bakker
Sent: Monday, October 03, 2011 8:01 AM
To: SAP Workflow Users' Group
Subject: Re: Strange Behavior of Decision Work Item

Hi Sue,

What if that same user in QAS or PRD goes into that transaction (not via worklow) makes a change and  then does Back?

regards
Rick Bakker
hanabi technology
On Mon, Oct 3, 2011 at 10:45 PM, Sue Doughty <Sue.Doughty at odfl.com<mailto:Sue.Doughty at odfl.com>> wrote:
We are in ECC 6.0, EHP4.  Any help would be greatly appreciated.

I have a very simple custom workflow.  It loops until the user clicks the Complete Workflow button.
[cid:image009.jpg at 01CC81A5.1F5BAB30]

The first button takes the user into change mode of the custom transaction.
[cid:image010.jpg at 01CC81A5.1F5BAB30]

When clicking the Green Arrow back in QAS or PRD, it returns to a blank screen.  In DEV, it takes the user back to the first screenshot above, which is what should happen.  Then the user can Complete the Workflow or go back into the transaction.
[cid:image011.jpg at 01CC81A5.1F5BAB30]

Like I said, in DEV, the workflow works perfectly, but in QAS and PRD, the blank screen appears.  The user then has to go out of the workflow in-box and back in before executing it again to get the decision steps again.

Sometimes there is a pop-up window that appears when exiting the transaction saying that the data has changed and asking if the user wants to save the changes.  The pop-up will display in DEV, but not in QAS or PRD.  In QAS and PRD, it goes to the blank Decision screen.
[cid:image012.jpg at 01CC81A5.1F5BAB30]

We have created a test user in DEV that has the user's security that is in QAS.  So, the security is the same in all three systems.

I feel like it must have something to do with the pop-up screen, but don't know why that would display in DEV, but not QAS or PRD.


Regards,
Sue Doughty
SAP Workflow Specialist


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