Forwarding email from SOST

Shai Eyal shai.eyal at yahoo.com
Sat Jun 4 01:36:01 EDT 2011


Ramkie,
Please speak to you basis consultant, this feature is controled by system profile parameter.
It'll required system shutdown for few minutes.
Good luck

Shai eyal

On Fri Jun 3rd, 2011 8:07 PM IDT sap-wug-request at mit.edu wrote:

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>   1. Re: Forwarding eMail from SOST (Ramki Maley)
>
>
>----------------------------------------------------------------------
>
>Message: 1
>Date: Fri, 03 Jun 2011 13:06:56 -0400
>From: Ramki Maley <rmaley at erpworkflow.com>
>Subject: Re: Forwarding eMail from SOST
>To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
>Message-ID: <4DE914B0.6090805 at erpworkflow.com>
>Content-Type: text/plain; charset="iso-8859-1"
>
>Repeat Send works for me as well. I assume the Forward option is 
>available when the document is displayed as Dominik mentioned.  I 
>remember doing a forward a while ago but haven't seen the option 
>available recently.  I am currently on a 701/SP7 system.
>
>Nothing in SU53.
>
>Regards,
>Ramki.
>
>On 6/3/11 12:33 PM, Sue Doughty wrote:
>>
>> I tried it in my DEV system where I have SAP ALL & SAP NEW and the 
>> Repeat Send (forward) button worked for me.  It let me resend a 
>> message, but did not give me the option to add or change the email 
>> address of who the message was being sent to.
>>
>> Did you do a /nSU53 to see what security you might be missing?
>>
>> Regards,
>>
>> Sue Doughty
>>
>> SAP Workflow Specialist
>>
>> Old Dominion Freight Line, Inc.
>>
>> Thomasville, NC
>>
>> ------------------------------------------------------------------------
>>
>> *From:*sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On 
>> Behalf Of *Ramki Maley
>> *Sent:* Friday, June 03, 2011 11:58 AM
>> *To:* SAP Workflow Users' Group
>> *Subject:* Forwarding eMail from SOST
>>
>> Hi Dominic,
>>
>> This morning I had a requirement to resend/forward a workflow email 
>> (this not a notification with a workitem link) that was in the SOST 
>> queue to an additional email address. All the buttons in the 
>> application toolbar are disabled except for the "New Message" button. 
>> I do have SAP_ALL & SAP_NEW auths. DO you have any idea how to enable 
>> the Forward option?
>>
>> Thanks,
>> Ramki.
>>
>>
>>
>> On 6/3/11 10:32 AM, Dominik Sobolewski wrote:
>>
>> Hi Srinivas,
>>
>> This is really strange, you might have a local Front End problem. 
>> Please do one thing:
>>
>> Go to transaction sost and select one of the emails which was sent to 
>> you, go to display document, change into the attributes tab. Let us 
>> know the document class and document size. It is normaly below 5kb. 
>> Forward the email and open it from a different PC and non MS mail 
>> program, same behaviour?
>>
>> I think this is a Front End problem.
>>
>> Cheers Dominik
>>
>> ------------------------------------------------------------------------
>>
>> *Von:*Srinivas Reddy [ootasrinivasreddy at gmail.com 
>> <mailto:ootasrinivasreddy at gmail.com>]
>> *Gesendet:* Freitag, 3. Juni 2011 16:06
>> *Bis:* SAP Workflow Users' Group
>> *Cc:* daniel-benjamin.zaidspiner at sap.com 
>> <mailto:daniel-benjamin.zaidspiner at sap.com>
>> *Betreff:* Re: performance issue while the user click on the email in 
>> MS outlook (extended notifications)
>>
>> Hello All,
>>
>> Thanks a lot for your replies. I would like to explain in detail what 
>> actually is happeing. Kindly check the attached document with screen 
>> prints of what is happeing?? Thanks in advance.
>>
>> On Thu, Jun 2, 2011 at 6:31 PM, Hilsbos, Margaret A 
>> <Margaret.Hilsbos at dayzim.com <mailto:Margaret.Hilsbos at dayzim.com>> wrote:
>>
>> Srini,
>>
>> To enable / disable the mail send job I think you can use transaction 
>> SCOT. If possible have your Basis team do this, as it is their purview.
>>
>> With the server off, run SWN_SELSEN. You will be able to see the 
>> generated emails in transaction SOST. Unsent emails will have a yellow 
>> triangle icon with a message like "waiting for service". If you delete 
>> those while they are in the unsent status then the mails will not be 
>> delivered. (Only delete the emails for your notifications - make sure 
>> you don't delete any other emails that should be sent!).
>>
>> Once you've cleared the messages you want to 'dump', have Basis 
>> restart the mail send job. Anything still in the SOST queue waiting 
>> delivery will be sent the next time the mail job runs.
>>
>> I hope this helps.  However, if you've already had messages delivered 
>> and new messages still have this problem.... I'm not sure how this 
>> helps you (are you sending daily reminders for all the old work items 
>> that haven't been completed?). But anyway that is how you delete 
>> messages you don't want to send.
>>
>> Margaret Hilsbos
>> Business Systems Analyst, Corporate IT
>> Day & Zimmermann
>> (215) 299-5630
>>
>>
>>
>>
>> -----Original Message-----
>> From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> 
>> [mailto:sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>] On 
>> Behalf Of Dart, Jocelyn
>> Sent: Thursday, June 02, 2011 2:12 AM
>> To: SAP Workflow Users' Group
>>
>> Subject: RE: performance issue while the user click on the email in MS 
>> outlook (extended notifications)
>>
>> Yes... Normally the basis guys fiddle with the mail server settings so 
>> the mails don't get delivered and we just clear out the old mails 
>> somehow so they don't get resent when we turn the mail server 
>> connection back on...
>>
>> Sorry... one of those jobs I usually just hand over because the basis 
>> guys like to control the mail connection... someone in the list might 
>> be able to give a couple of clues?
>>
>>
>> -----Original Message-----
>> From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> 
>> [mailto:sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>] On 
>> Behalf Of Rick Bakker
>> Sent: Thursday, 2 June 2011 3:44 PM
>> To: SAP Workflow Users' Group
>> Subject: Re: performance issue while the user click on the email in MS 
>> outlook (extended notifications)
>>
>> Hello,
>>
>> I believe Jocelyn means you should just ignore the mails from the 
>> first run.
>>
>> regards
>> Rick Bakker
>> hanabi technology
>>
>> On Thu, Jun 2, 2011 at 3:38 PM, Srinivas Reddy
>> <ootasrinivasreddy at gmail.com <mailto:ootasrinivasreddy at gmail.com>> wrote:
>> > Hi Jocelyn,
>> >
>> > Thanks for your answer. The problem is only in test and production 
>> system.
>> > We have turned off the batch job for SWN_SELSEN report in development 
>> system
>> > but still the problem is not fixed . In your last statement "dump the 
>> mails
>> > from the first run". Please let me know how can I do this.
>> >
>> > On Thu, Jun 2, 2011 at 4:30 AM, Dart, Jocelyn <jocelyn.dart at sap.com 
>> <mailto:jocelyn.dart at sap.com>> wrote:
>> >>
>> >> Hi Srini,
>> >>
>> >> Often this happens in Test systems when the email notification is first
>> >> configured and there are 10s to 100s of work items in the one mail, and
>> >> hence the mail itself is huge.
>> >>
>> >>
>> >>
>> >> These days on sites we like to do an initial run of extended 
>> notifications
>> >> to generate the emails but dump the first lot of mails - e.g. by 
>> temporarily
>> >> preventing the mail server from delivering them.   After that the delta
>> >> mails should be smaller and perform reasonably provided you are 
>> running your
>> >> job at reasonable frequencies (at least once a day).
>> >>
>> >> If you are running the SWN_SELSEN program manually or turn off your 
>> batch
>> >> job for extended periods you need to repeat the process.  Often we just
>> >> doctor the mail server connection so that it is only active when we 
>> need it
>> >> for test  systems (and we usually don't turn it on at all for dev 
>> systems).
>> >>
>> >>
>> >>
>> >> It's usually not a problem in a production system, unless you are 
>> turning
>> >> on extended notifications after you have been live for some time... 
>> in which
>> >> case the same approach will work, i.e. dump the mails from the first 
>> run.
>> >>
>> >>
>> >>
>> >> Hope that helps.
>> >>
>> >> Regards,
>> >>
>> >> Jocelyn
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> 
>> [mailto:sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>] On 
>> Behalf
>> >> Of Srinivas Reddy
>> >> Sent: Thursday, 2 June 2011 12:19 AM
>> >> To: SAP Workflow Users' Group
>> >> Subject: performance issue while the user click on the email in MS 
>> outlook
>> >> (extended notifications)
>> >>
>> >>
>> >>
>> >> Hi Experts,
>> >>
>> >> I am facing a performance issue while the user click on the email 
>> arrived
>> >> via extended notification in MS outlook.The email is taking so much 
>> time to
>> >> open. Is there any way to improve the performance.
>> >>
>> >> --
>> >> Thanks and Regards
>> >> Srini..
>> >> >>
>> >> _______________________________________________
>> >> SAP-WUG mailing list
>> >> SAP-WUG at mit.edu <mailto:SAP-WUG at mit.edu>
>> >> http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >>
>> >
>> >
>> >
>> > --
>> > Thanks and Regards
>> > Srini..
>> > SAP Technical Consultant
>> > srinivasa.reddy.oota at sap.com <mailto:srinivasa.reddy.oota at sap.com>
>> > +919886760677
>> >
>> >
>> > _______________________________________________
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>> >
>>
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>>
>> -- 
>> Thanks and Regards
>> Srini..
>>
>>   
>>
>>   
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