performance issue while the user click on the email in MS outlook (extended notifications)

Fri Jun 3 10:02:37 EDT 2011

Hello All,

Thanks a lot for your replies. I would like to explain in detail what
actually is happeing. Kindly check the attached document with screen prints
of what is happeing?? Thanks in advance.

On Thu, Jun 2, 2011 at 6:31 PM, Hilsbos, Margaret A <
Margaret.Hilsbos at dayzim.com> wrote:

> Srini,
>
> To enable / disable the mail send job I think you can use transaction SCOT.
> If possible have your Basis team do this, as it is their purview.
>
> With the server off, run SWN_SELSEN. You will be able to see the generated
> emails in transaction SOST. Unsent emails will have a yellow triangle icon
> with a message like "waiting for service". If you delete those while they
> are in the unsent status then the mails will not be delivered. (Only delete
> the emails for your notifications - make sure you don't delete any other
> emails that should be sent!).
>
> Once you've cleared the messages you want to 'dump', have Basis restart the
> mail send job. Anything still in the SOST queue waiting delivery will be
> sent the next time the mail job runs.
>
> I hope this helps.  However, if you've already had messages delivered and
> new messages still have this problem.... I'm not sure how this helps you
> (are you sending daily reminders for all the old work items that haven't
> been completed?). But anyway that is how you delete messages you don't want
> to send.
>
> Margaret Hilsbos
> Business Systems Analyst, Corporate IT
> Day & Zimmermann
> (215) 299-5630
>
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Dart, Jocelyn
> Sent: Thursday, June 02, 2011 2:12 AM
> To: SAP Workflow Users' Group
>  Subject: RE: performance issue while the user click on the email in MS
> outlook (extended notifications)
>
> Yes... Normally the basis guys fiddle with the mail server settings so the
> mails don't get delivered and we just clear out the old mails somehow so
> they don't get resent when we turn the mail server connection back on...
>
> Sorry... one of those jobs I usually just hand over because the basis guys
> like to control the mail connection... someone in the list might be able to
> give a couple of clues?
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Rick Bakker
> Sent: Thursday, 2 June 2011 3:44 PM
> To: SAP Workflow Users' Group
> Subject: Re: performance issue while the user click on the email in MS
> outlook (extended notifications)
>
> Hello,
>
> I believe Jocelyn means you should just ignore the mails from the first
> run.
>
> regards
> Rick Bakker
> hanabi technology
>
> On Thu, Jun 2, 2011 at 3:38 PM, Srinivas Reddy
> <ootasrinivasreddy at gmail.com> wrote:
> > Hi Jocelyn,
> >
> > Thanks for your answer. The problem is only in test and production
> system.
> > We have turned off the batch job for SWN_SELSEN report in development
> system
> > but still the problem is not fixed . In your last statement "dump the
> mails
> > from the first run". Please let me know how can I do this.
> >
> > On Thu, Jun 2, 2011 at 4:30 AM, Dart, Jocelyn <jocelyn.dart at sap.com>
> wrote:
> >>
> >> Hi Srini,
> >>
> >> Often this happens in Test systems when the email notification is first
> >> configured and there are 10s to 100s of work items in the one mail, and
> >> hence the mail itself is huge.
> >>
> >>
> >>
> >> These days on sites we like to do an initial run of extended
> notifications
> >> to generate the emails but dump the first lot of mails - e.g. by
> temporarily
> >> preventing the mail server from delivering them.   After that the delta
> >> mails should be smaller and perform reasonably provided you are running
> your
> >> job at reasonable frequencies (at least once a day).
> >>
> >> If you are running the SWN_SELSEN program manually or turn off your
> batch
> >> job for extended periods you need to repeat the process.  Often we just
> >> doctor the mail server connection so that it is only active when we need
> it
> >> for test  systems (and we usually don't turn it on at all for dev
> systems).
> >>
> >>
> >>
> >> It's usually not a problem in a production system, unless you are
> turning
> >> on extended notifications after you have been live for some time... in
> which
> >> case the same approach will work, i.e. dump the mails from the first
> run.
> >>
> >>
> >>
> >> Hope that helps.
> >>
> >> Regards,
> >>
> >> Jocelyn
> >>
> >>
> >>
> >>
> >>
> >> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
> Behalf
> >> Of Srinivas Reddy
> >> Sent: Thursday, 2 June 2011 12:19 AM
> >> To: SAP Workflow Users' Group
> >> Subject: performance issue while the user click on the email in MS
> outlook
> >> (extended notifications)
> >>
> >>
> >>
> >> Hi Experts,
> >>
> >> I am facing a performance issue while the user click on the email
> arrived
> >> via extended notification in MS outlook.The email is taking so much time
> to
> >> open. Is there any way to improve the performance.
> >>
> >> --
> >> Thanks and Regards
> >> Srini..
> >> >>
> >> _______________________________________________
> >> SAP-WUG mailing list
> >> SAP-WUG at mit.edu
> >> http://mailman.mit.edu/mailman/listinfo/sap-wug
> >>
> >
> >
> >
> > --
> > Thanks and Regards
> > Srini..
> > SAP Technical Consultant
> > srinivasa.reddy.oota at sap.com
> > +919886760677
> >
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> >
>
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-- 
Thanks and Regards
Srini..
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