Shopping Cart Rejections

[Ramki Maley]

Hi Dale,

Have you looked in the log (SLG1) and verified if your REJECTED event is 
being evaluated at all? I will be moving our BRF config  to a QA system 
soon and will have to see what happens.

Regards,
Ramki.

On 6/2/11 11:38 AM, Dale Brown wrote:
>
> We are running SRM 7.0 process controlled workflow.  We have 
> configured the system in development to send work item back to orderer 
> when shopping cart is rejected instead of having the workflow end as 
> the system was doing.
>
> We did this by setting up a brf reject event calling an expression 
> that checks current decision = REJECTED.  We then in the config for 
> "acceptance by contact person" defined the new reject event for task 
> 40007994.
>
> We also added SC to event schema for transaction type SHC .    This 
> all works fine in development.    We have since transported up to a 
> pre-production system and the rejections are back to ending the workflow.
>
> It looks like for WS40000015 in our development system the workflow 
> goes to step SRM Document Owner interaction (WS0000026) , where in the 
> system we transported to, the flow by-passes this step and eventually 
> ends the workflow.
>
> Everything looks like it was transported correctly.  We have did 
> swu_obuf, re-transported, etc.. but can not seem to get the workflow 
> to behave like we want it (as it does in development).  We also notice 
> in the system we transported to, that the
>
> email for the rejection is SAP's standard email that shows it was 
> started by event APPROVAL_PROCESS_DOC_REJECTED, sub cat 
> APPROVAL_RESULT_NOTIFIC_NEW.  Does this need to be de-activated?  Is 
> that causing the problem of not
>
> recognizing our config?  We don't remember de-activating anything in 
> development.
>
> *Dale R. Brown*
>
> *DUKE UNIVERSITY***
>
> *Sr. Analyst, IT
> OIT - Application and Database Services
> 919.684.5341*
>
>
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