performance issue while the user click on the email in MS outlook (extended notifications)

[Dart, Jocelyn]

Yes... Normally the basis guys fiddle with the mail server settings so the mails don't get delivered and we just clear out the old mails somehow so they don't get resent when we turn the mail server connection back on... 

Sorry... one of those jobs I usually just hand over because the basis guys like to control the mail connection... someone in the list might be able to give a couple of clues?  


-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Rick Bakker
Sent: Thursday, 2 June 2011 3:44 PM
To: SAP Workflow Users' Group
Subject: Re: performance issue while the user click on the email in MS outlook (extended notifications)

Hello,

I believe Jocelyn means you should just ignore the mails from the first run.

regards
Rick Bakker
hanabi technology

On Thu, Jun 2, 2011 at 3:38 PM, Srinivas Reddy
<ootasrinivasreddy at gmail.com> wrote:
> Hi Jocelyn,
>
> Thanks for your answer. The problem is only in test and production system.
> We have turned off the batch job for SWN_SELSEN report in development system
> but still the problem is not fixed . In your last statement "dump the mails
> from the first run". Please let me know how can I do this.
>
> On Thu, Jun 2, 2011 at 4:30 AM, Dart, Jocelyn <jocelyn.dart at sap.com> wrote:
>>
>> Hi Srini,
>>
>> Often this happens in Test systems when the email notification is first
>> configured and there are 10s to 100s of work items in the one mail, and
>> hence the mail itself is huge.
>>
>>
>>
>> These days on sites we like to do an initial run of extended notifications
>> to generate the emails but dump the first lot of mails - e.g. by temporarily
>> preventing the mail server from delivering them.   After that the delta
>> mails should be smaller and perform reasonably provided you are running your
>> job at reasonable frequencies (at least once a day).
>>
>> If you are running the SWN_SELSEN program manually or turn off your batch
>> job for extended periods you need to repeat the process.  Often we just
>> doctor the mail server connection so that it is only active when we need it
>> for test  systems (and we usually don't turn it on at all for dev systems).
>>
>>
>>
>> It's usually not a problem in a production system, unless you are turning
>> on extended notifications after you have been live for some time... in which
>> case the same approach will work, i.e. dump the mails from the first run.
>>
>>
>>
>> Hope that helps.
>>
>> Regards,
>>
>> Jocelyn
>>
>>
>>
>>
>>
>> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
>> Of Srinivas Reddy
>> Sent: Thursday, 2 June 2011 12:19 AM
>> To: SAP Workflow Users' Group
>> Subject: performance issue while the user click on the email in MS outlook
>> (extended notifications)
>>
>>
>>
>> Hi Experts,
>>
>> I am facing a performance issue while the user click on the email arrived
>> via extended notification in MS outlook.The email is taking so much time to
>> open. Is there any way to improve the performance.
>>
>> --
>> Thanks and Regards
>> Srini..
>> SAP Technical Consultant
>> srinivasa.reddy.oota at sap.com
>> +919886760677
>>
>> _______________________________________________
>> SAP-WUG mailing list
>> SAP-WUG at mit.edu
>> http://mailman.mit.edu/mailman/listinfo/sap-wug
>>
>
>
>
> --
> Thanks and Regards
> Srini..
> SAP Technical Consultant
> srinivasa.reddy.oota at sap.com
> +919886760677
>
>
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
>
>

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