SAP-WUG Digest, Vol 85, Issue 17

Tue Dec 6 23:08:53 EST 2011

Hi,

I think I have read the settings that Jocelyn has mentioned is written in SAP Workflow book...

Regards
Gautam
Sent on my BlackBerry® from Vodafone

-----Original Message-----
From: sap-wug-request at mit.edu
Sender: sap-wug-bounces at mit.edu
Date: Tue, 06 Dec 2011 19:28:52 
To: <sap-wug at mit.edu>
Reply-To: sap-wug at mit.edu
Subject: SAP-WUG Digest, Vol 85, Issue 17

Send SAP-WUG mailing list submissions to
	sap-wug at mit.edu

To subscribe or unsubscribe via the World Wide Web, visit
	http://mailman.mit.edu/mailman/listinfo/sap-wug
or, via email, send a message with subject or body 'help' to
	sap-wug-request at mit.edu

You can reach the person managing the list at
	sap-wug-owner at mit.edu

When replying, please edit your Subject line so it is more specific
than "Re: Contents of SAP-WUG digest..."

Today's Topics:

   1. RE: General Task Issue (Dart, Jocelyn)

----------------------------------------------------------------------

Message: 1
Date: Wed, 7 Dec 2011 01:28:37 +0100
From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
Subject: RE: General Task Issue
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Message-ID:
	<8C507B5E0BA5114E933C3C6E2E9729E0076501836C at DEWDFECCR01.wdf.sap.corp>
Content-Type: text/plain; charset="us-ascii"

WFLOW ROLE = X
Regards,
Jocelyn

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Sue Doughty
Sent: Wednesday, 7 December 2011 3:15 AM
To: 'SAP Workflow Users' Group'
Subject: RE: General Task Issue

I've been looking also and cannot find a note about it.

Regards,
Sue Doughty
SAP Workflow Specialist
Old Dominion Freight Line, Inc.
Thomasville, NC

________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Ramki Maley
Sent: Tuesday, December 06, 2011 11:05 AM
To: SAP Workflow Users' Group
Subject: Re: General Task Issue

Anyone know which property/setting Jocelyn is referring to? I was not successful in finding an OSS note.

Thanks,
Ramki.

On 12/5/11 5:40 PM, Dart, Jocelyn wrote:
Hi Sanjay,
Also please consult the SAP Notes ... there is a setting in table T77S0 (one of the WFLOW settings) that automatically prevents this problem if the agent assignment is via a rule.
What it does is leave the work item without an agent and the administrator can then find these using transaction SWI2_ADM1.
Regards
Jocelyn

From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu] On Behalf Of Rick Bakker
Sent: Tuesday, 6 December 2011 7:29 AM
To: SAP Workflow Users' Group
Subject: Re: General Task Issue

Hello,

Usually you would program the agent determination method to return an error if it can't find an agent.
You should also set up the system to automatically email the wf admin when there is a workflow error.

regards
Rick Bakker
hanabi technology
On Tue, Dec 6, 2011 at 12:25 AM, Nat 4 Govender <ngovender4 at toyota.co.za<mailto:ngovender4 at toyota.co.za>> wrote:

Hi Sanjay,

Now my questions ...
1.        How we can stop to broadcast the workflow to all sap users when no user found ?
2.        What is the best way to handle the no user situation for "General Task"
3.        How we can be notified that workflow is unable to determine the agent ?

        Perform the agent determination prior to the dialog step and then check if there is an agent.
        If there is none then it should route to your workflow administrator to determine why no agent was found and then fix if possible and restart the agent determination process.

Regards
Nat Govender
Toyota South Africa
IT - SAP Workflow
Internal Ext.   :  32645
Direct Line    :  +27 031 910 2645<tel:%2B27%20031%20910%202645>
Fax               :  086 607 0414
E-mail           :  ngovender4 at toyota.co.za<mailto:ngovender4 at toyota.co.za>

If you tell the truth, you don't have to remember anything.

Sanjay9 P <sanjay9.p at tcs.com<mailto:sanjay9.p at tcs.com>>
Sent by: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu>

2011/12/05 03:14 PM
Please respond to
"SAP Workflow Users' Group" <sap-wug at mit.edu<mailto:sap-wug at mit.edu>>

To

"SAP Workflow Users' Group" <sap-wug at mit.edu<mailto:sap-wug at mit.edu>>

cc

"SAP Workflow Users' Group" <sap-wug at mit.edu<mailto:sap-wug at mit.edu>>

Subject

General Task Issue

Hi Experts,

I am using "General Task" attribute of Task Properties. Its working fine but it creates an embarrassing situation in PROD.
If no agent found then this task is broadcasted to all sap users which must not be. A custom method is used to determine the responsible agents.

Now my questions ...
1. How we can stop to broadcast the workflow to all sap users when no user found ?
2. What is the best way to handle the no user situation for "General Task"
3. How we can be notified that workflow is unable to determine the agent ?

Probable Solution :
For Question 1:
I have changed the workflow design. If no user found the workflow will bypass the dialog step.
Is there any better solution ?

We can not make "General Forwarding Allowed" as we need to maintained possible agents at task level.

Thanks and regards,
SNJY

Sanjay Pal
SAP Workflow Consultant
Tata Consultancy Services
Mailto: sanjay9.p at tcs.com<mailto:sanjay9.p at tcs.com>
Website: http://www.tcs.com<http://www.tcs.com/>
____________________________________________
Experience certainty.        IT Services
                      Business Solutions
                      Outsourcing
____________________________________________
=====-----=====-----=====
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu<mailto:SAP-WUG at mit.edu>
http://mailman.mit.edu/mailman/listinfo/sap-wug

***** This e-mail is a privileged and private communication and may be read, copied and used only by the intended recipient(s). If you are not an intended recipient, please inform the sender by return e-mail with the subject heading "Received in error". Please then delete the e-mail; destroy any copies of it and do not disclose its contents to any person or entity. If you are not the intended recipient, note that any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is strictly prohibited and may be unlawful. Neither the sender nor Toyota South Africa Motors (Pty) Ltd accepts any liability whatsoever as a result of the further dissemination of this e-mail. Toyota South Africa Motors (Pty) Ltd does not guarantee that e-mail communications are secure or error-free, as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete, or contain viruses. *****
_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu<mailto:SAP-WUG at mit.edu>
http://mailman.mit.edu/mailman/listinfo/sap-wug

_______________________________________________

SAP-WUG mailing list

SAP-WUG at mit.edu<mailto:SAP-WUG at mit.edu>

http://mailman.mit.edu/mailman/listinfo/sap-wug
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20111207/9ef456d2/attachment.htm

------------------------------

_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu
http://mailman.mit.edu/mailman/listinfo/sap-wug

End of SAP-WUG Digest, Vol 85, Issue 17
***************************************