eliminate message "New work items in your Workflow inbox"

[Hilsbos, Margaret A]

Thanks Rick! I did check SLG1 and it sure looks like it was sent by the extended notifications job. It turned out that a subscription had been activated for some previous testing, that used the standard category. For this application we have set up a separate category and configured the subscription message for 'One Message per Work Item' (which is what I meant by individual messages).

I've deactivated the old subscription so hopefully that will fix it.

Thanks,

Margaret Hilsbos

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Rick Bakker
Sent: Tuesday, August 30, 2011 6:38 PM
To: SAP Workflow Users' Group
Subject: Re: eliminate message "New work items in your Workflow inbox"

Hi Margaret,

I can confirm that this is (almost certainly) coming from Extended
Notifications.
If you look in tx SLG1 for a log around the time the mail was sent you
should be able to get a very good idea of what Extended Notifications
was doing.

Of course, it's always possible that someone has created their own
rogue job to emulate it - check tx SM37 for those same times.

By "individual messages" do you mean one email for every workitem /
user combination?

regards
Rick Bakker
hanabi technology

On Tue, Aug 30, 2011 at 11:19 PM, Hilsbos, Margaret A
<Margaret.Hilsbos at dayzim.com> wrote:
> Hi all,
>
>
>
> We are getting ready to go live with a customized version of an SAP
> process.  The standard process relies heavily on workflow events but the
> users are completing the items via application screens, not the universal
> work list and certainly not the SAP Inbox. Yet we are getting these messages
> "New work items in your Workflow inbox" even though I've configured (I
> thought) the extended notifications to send individual messages only.  I
> think the reason may have that there was a global subscription for the
> standard category active. The standard category has "Select All Work Items
> of Selected Tasks" set.  I have since deactivated that.
>
>
>
> However since we are close to going live with this I was hoping one of you
> could confirm:
>
>
>
> ·       that this message is coming from extended notifications?
>
> ·       That the way to turn it off is to deactivate the "Select All Work
> Items of Selected Tasks"?
>
>
>
> Or, is there something else we need to do to kill that message?
>
>
>
> The body of the message is
>
>
>
> ~~~
>
> There are new work items in your SAP Workflow inbox in system ZZZ, client
> 999.
>
> Log on to this system and process the work items.
>
> If you have problems logging on to the system, contact your system
> administrator.
>
> ~~~
>
>
>
> Thanks for any guidance you can provide!
>
>
>
> Margaret Hilsbos
>
> Business Systems Analyst, Corporate IT
>
> Day & Zimmermann
>
>
>
>
>
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