Workitems being created under different usernames

Ramki Maley rmaley at erpworkflow.com
Mon Mar 15 06:29:18 EDT 2010


Rick,

Try disabling the 'Advance With Dialog' option for your decision step.

Cheers,
Ramki.

Rick Bakker wrote:
> Dear WUGgers,
> 
> A custom-made workflow was sometimes failing to find an agent for a
> Decision step via an AC rule when testing.
> 
> Eventually the cause was tracked down and it became 100% reproducible.
> It was only when certain users had executed the previous step, and an
> attribute had been changed in the underlying object during the
> workflow. It turned out to be an authorization problem.
> 
> I have always viewed workflow logs with concern when I see which
> usernames some of the steps or workitems have been created by. They
> could be any old agent, usually the actual agent of the preceding
> step. But, this was the first time I had seen it cause a problem.
> 
> So what do I do now? Try to find every authorization that could
> possibly be needed in every situation with this workflow (and all
> other workflows) and request they be given to all possible users, or
> do I insert a dummy background step after each dialog step
> in order to pass control back to WF-BATCH? I tried the latter. It's
> simple, quick, effective and ugly.
> 
> Has anybody else encountered this problem?
> 
> By the way, I tried putting in a 1-minute wait step after the step
> where the underlying  object gets changed, it didn't make any
> difference. In any case, there could be other situations  in which
> agents don't have sufficient privileges to do whatever a step needs to
> be created properly.
> 
> We're on ECC 6.0.
> 
> regards
> Rick Bakker
> Hanabi Technology
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