Agent Detemination using Org Structure

[harishraj]

Hello All,

 

We are planned use org structure (purely for workflow) for agent
determination in our workflow. We have more than 50 positions attached to
different org unit.

For Example

Org Unit A

-          Position A1

-          Position A2

-          Position A3

Org Unit B

-          Position B1

-          Position B2

-          Position B3

 

Within the Org Unit, the positions will be attached to SAP Business Object
like Purchase Org, Merchandise Category, etc.

 

And we are planning to use the custom function module to determine the
position attached purchase org and merchandise category, up to this point
everything works fine. But here the challenge is we want only the positions
under Org Unit A having relevant purchase org and merchandise category, but
the custom function module will determine all positions having these two
parameters across all org units.

 

Is there any best way to determine the agent for this scenario without hot
coding Org Unit. Currently we are exploring other possibility of attaching
custom attribute to position to identify it is belongs to Org Unit A or B
etc. Or following naming convention against org unit and filtering positions
within org unit and applying the objects search.

 

Apologise for lengthy question.

 

I greatly appreciate your valuable suggestions and feedbacks.

 

Thanks

Harish

 

                                                      

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