Possible Agent Assignment

kaukabr@yahoo.com kaukabr at yahoo.com
Tue Jul 13 23:09:29 EDT 2010


Hi Michel,
Yes you can change the job function accourding to your workflow needs.  
I hope you get this or you can ask your HR person. 
--- On Tue, 7/13/10, michael.mcley at daimler.com <michael.mcley at daimler.com> wrote:


From: michael.mcley at daimler.com <michael.mcley at daimler.com>
Subject: Possible Agent Assignment
To: sap-wug at mit.edu
Date: Tuesday, July 13, 2010, 6:26 PM



Hey All,

Small problem, hopefully this is an easy one.  

Most of our tasks in our workflows are assigned as general tasks.  I would like to restrict a number of them to a list of possible agents (as I guess is a best practice).  The problem is, I had assumed that if I assigned a higher level org unit as a possible agent that the lower level org units would come along.  However, I find this is not the case.  Only the position assignments associated with that org unit get listed as possible agents for the task.  I would like to change this behavior.

Is there some way in workflow, or maybe HR org management to change what gets pulled into the list of possible agents when the task is assigned to an org unit?  Hopefully this question makes sense...

Michael McLey
MBUSI - IT Parts & Administration 
Mercedes-Benz US International, Inc.
1 Mercedes Drive 
Vance, AL 35490 
PHONE:  (205) 462 - 5239 
EMAIL:   michael.mcley at daimler.com   
If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. 

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