Work item in 'Waiting' status despite agent determination successful??

[Morris, Eddie]

Hi Sunni,

Please schedule the deadline job via SWU3.

Regards,
Eddie

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Shoaib Mirza
Sent: 21 January 2010 16:04
To: sap-wug at mit.edu
Subject: RE: Work item in 'Waiting' status despite agent determination successful??

Hi Eddie

There are no resubmissions.

There is a requested start, but it should have been reached already.
Is there a job which needs to run to pick up requested starts, maybe thats not working??

Thanks
Sunni

________________________________
From: eddie.morris at sap.com
To: sap-wug at mit.edu
Date: Thu, 21 Jan 2010 14:01:45 +0100
Subject: RE: Work item in 'Waiting' status despite agent determination successful??
Hi Sunni,

Did you check your Resubmission folder in SBWP? Is the work item there?

If not then you need to look at the technical log of the workflow. Can you see anything there?

Are you referring to the dialog work item or the parent work item?

Regards,
Eddie

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Shoaib Mirza
Sent: 21 January 2010 12:08
To: sap-wug at mit.edu
Subject: RE: Work item in 'Waiting' status despite agent determination successful??

Hi Eddie

Thanks for your reply.
There is not requested start deadline, and this is in a development system and I am the only user, and I've not received the work item.  It's still in 'Waiting status' in the workflow log.
Could there be any other reason.. Could it be a buffer that needs refreshing maybe, or something else?

Thanks
Sunni

________________________________
From: eddie.morris at sap.com
To: sap-wug at mit.edu
Date: Thu, 21 Jan 2010 11:51:33 +0100
Subject: RE: Work item in 'Waiting' status despite agent determination successful??
Hi Sunni,

Please check the following:

[1] Has the work item a Requested Start deadline? If so, then it will not be in status Ready until the date is reached.

[2] Has the work item been out into the Resubmission folder in SBWP by the user?

Regards,
Eddie





From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Shoaib Mirza
Sent: 21 January 2010 10:40
To: sap-wug at mit.edu
Subject: Work item in 'Waiting' status despite agent determination successful??

Hi

I have a workflow step which is remaining in the 'Waiting' status, so it doesn't show in sbwp.  The workflow log shows the agent has been determined, and the agent receives work items from other steps in the workflow fine.

What else could possibly be the reason for this error?

Kindest Regards
Sunni
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