SAP NOTE to guide customer for "Delete WI for particular user"

[Keohan, Susan - 1140 - MITLL]

Hi Bhupinder,

Perhaps you should tell us more about your requirement, SAP release, etc.

For example, is this a 'one-off' issue?  Has the user departed, and the work
no longer needs to get done? 
Is the object deleted, but the workitem remains? 
Do you need to do this on a regular basis?

 

 

Yes, technically you can use SWWL to delete sets of workitems - but not by
userid, and it is definitely not recommend for Production.  
You can view what is in a selected user's inbox using SWI5, and then if you
have workflow administrator privileges, you can change the workflow and
delete the workitem.  But what happens downstream?  

If this issue recurs, you should probably re-visit the design.  Userids
should always be checked for validity if you are delivering workitems
directly to users.  That way you won't deliver workitems to users who have
left the company.  Workflows should also react to 'object deleted' events -
so you never deliver a workitem on a deleted task.  So perhaps some root
cause analysis is also necessary.


Regards,

Sue

 

----

Susan R. Keohan

SAP Workflow Specialist

Enterprise Applications

Information Services Department

MIT Lincoln Laboratory

244 Wood Street, LI-200

Lexington, MA. 02420

781-981-3561

keohan at LL.MIT.EDU

 

  _____  

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Bhupinder
Sent: Tuesday, January 12, 2010 4:12 AM
To: SAP Workflow Users' Group
Subject: SAP NOTE to guide customer for "Delete WI for particular user"

 

Dear Experts,

 

I need to suggest the customer to delete the Work items for a particular
user in SAP system. I know we can user SWWL transaction to delete the WI.

 

is there any SAP Note available to explain how to delete WI?

 

Best Regards,

Bhupinder

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