Secondary Method, UserDecisionhandler, poor display of transaction in the backend

Thu Jan 7 20:30:58 EST 2010

As suggested I tried this on several desktops and laptops with different configurations but problem as stated still exists. If I use ME33K I get nice icons (even the little red truck). If I open from the Portal "Required Reading" Purchase Contract: .... - Display Object the output is very poor, no icons etc. I have used SWO1, BUS2014, instantiated and executed the Display method the display is sweet appearing with all the icons.

Problem:
Secondary Method on a User Decision Task. When the task appears in the UWL and the user hits the link under "Required Reading" in the Task Description then the transaction that appears is not neatly rendered with icons etc. I have defined the task in the xml with UserDecisionHandler. Is there something I can do in the xml to neaten the presentation/rendering of the display, make it the same as if using ME33K directly? 

Regards,

Margaret.

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Today's Topics:

   1. Webflow workitem status is not changed (Hemanth Nandigam)
   2. RE: [LIKELY JUNK]Webflow workitem status is not changed
      (Dart, Jocelyn)
   3. RE: Secondary Method User Decision Task (Dart, Jocelyn)

----------------------------------------------------------------------

Message: 1
Date: Tue, 5 Jan 2010 02:27:25 +0530 (IST)
From: Hemanth Nandigam <nandigamhemanth at yahoo.com>
Subject: Webflow workitem status is not changed
To: sap-wug at mit.edu
Message-ID: <141480.89226.qm at web95212.mail.in2.yahoo.com>
Content-Type: text/plain; charset="us-ascii"

Hello All,

I have designed a simple custom SAP approval workflow (webflow based) and everything works fine when the work item is executed from SAP inbox. Whenever the work item is executed, the underlying BSP application gets called and after appropriate user action the work item status is set to 'COMPLETED' which is as expected. 

If I copy the hyperlink from the internet explorer (when the workitem is executed from sap inbox) and re-run the hyperlink at a later stage; the status is getting changed to 'COMPLETED' after the appropriate user action.

My requirement is to execute the work item from a blackberry (which can not recognize sap work items). So I have copied the SAP delivered program 'RSWUWFML2' {this program sends notifications to the agents of the workitems} and modified the logic to populate the hyperlink (same as that of the link that gets generated when executing the work item from SAP inbox) in the body of the email. 

Upon selecting the hyperlink in the e-mail; the underlying BSP application opens up(so far similar to the execution of workitem from SAP inbox). After appropriate user action in the bsp page; the method CL_SWF_IFS_WS_EXPORT=>LAUNCH_CALLBACK is executed successfully with out any exceptions. However the status of the workitem is not changing from the status 'READY'. 

 Any thoughts? Am I missing somewhere?

Appreciate your response and thanks in advance.

Regards,
Hemanth

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Message: 2
Date: Tue, 5 Jan 2010 05:56:13 +0100
From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
Subject: RE: [LIKELY JUNK]Webflow workitem status is not changed
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Message-ID:
	<8C507B5E0BA5114E933C3C6E2E9729E005EC8FB638 at DEWDFECCR01.wdf.sap.corp>
Content-Type: text/plain; charset="us-ascii"

Hi Hemanth, If you are on ECC 6.0 or an NW 7.0 platform then Extended Notifications handles SMS notifications natively.
There are also details on how to execute work items via BlackBerry in the Darren Hague book on "Universal Worklist" available from SAP Press.
Regards,
Jocelyn

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Hemanth Nandigam
Sent: Tuesday, 5 January 2010 7:57 AM
To: sap-wug at mit.edu
Subject: [LIKELY JUNK]Webflow workitem status is not changed

Hello All,

I have designed a simple custom SAP approval workflow (webflow based) and everything works fine when the work item is executed from SAP inbox. Whenever the work item is executed, the underlying BSP application gets called and after appropriate user action the work item status is set to 'COMPLETED' which is as expected.

If I copy the hyperlink from the internet explorer (when the workitem is executed from sap inbox) and re-run the hyperlink at a later stage; the status is getting changed to 'COMPLETED' after the appropriate user action.

My requirement is to execute the work item from a blackberry (which can not recognize sap work items). So I have copied the SAP delivered program 'RSWUWFML2' {this program sends notifications to the agents of the workitems} and modified the logic to populate the hyperlink (same as that of the link that gets generated when executing the work item from SAP inbox) in the body of the email.

Upon selecting the hyperlink in the e-mail; the underlying BSP application opens up(so far similar to the execution of workitem from SAP inbox). After appropriate user action in the bsp page; the method CL_SWF_IFS_WS_EXPORT=>LAUNCH_CALLBACK is executed successfully with out any exceptions. However the status of the workitem is not changing from the status 'READY'.

 Any thoughts? Am I missing somewhere?

Appreciate your response and thanks in advance.

Regards,
Hemanth

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Message: 3
Date: Tue, 5 Jan 2010 05:58:04 +0100
From: "Dart, Jocelyn" <jocelyn.dart at sap.com>
Subject: RE: Secondary Method User Decision Task
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Message-ID:
	<8C507B5E0BA5114E933C3C6E2E9729E005EC8FB63A at DEWDFECCR01.wdf.sap.corp>
Content-Type: text/plain; charset="us-ascii"

Hi Margaret,
How's it going?
The transaction calls WebGui - might be a problem with that PC 's settings - have you tried it on another machine?
Regards,
Jocelyn

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Margaret Jaco
Sent: Tuesday, 22 December 2009 3:12 PM
To: sap-wug at mit.edu
Subject: [LIKELY JUNK]Secondary Method User Decision Task

I am have implemented a Secondary Method on a User Decision Task. When the task appears in the UWL and the user hits the link under "Required Reading" in the Task Description then the transaction appears is not neatly rendered with icons etc. How can I get this to render neatly? I have defined the task in the xml with UserDecisionHandler. Is there something I can do in the xml to neaten the presenation/rendering of the display.

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