Mass workload monitoring?

[Mike Pokraka]

No easy way for this, an efficient way would be to look through all your
users and call SAP_WAPI_COUNT_WORKITEMS.
Pay attention to the doco on DETAIL_LEVEL, you can use it to first filter
all users with WIs and then do the actual counting only for users who have
something in their inbox.


On Wed, February 24, 2010 4:08 pm, yegorm wrote:
> Hello,
> In our customer's system there are sometimes a lot of workitems
> accumulating in users' inboxes. It typically happens to users who are
> inactive or absent and so on. As a measure against this situation, we
> are looking for some way of mass workload monitoring. Something
> similar to SWI5, but giving statistical overview instead of one
> particular user's detail data; that could list users whose number of
> workitems in inbox has exceeded N.
>
> I didn't find any standard reports to provide these data. Could you
> recommend any?
>
> Thank you in advance!
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