Workflow "audit" advice needed

[Ibrahim]

Hi Egor,
  Why cant you try the standart BI Reports provided by SAP, they would
showcase some of your requirements and that too in more graphical way

Rgds
IK

On Thu, Aug 12, 2010 at 12:44 AM, yegorm <yegorma at gmail.com> wrote:

> Dear colleagues,
>
> There is a requirement from our customer to create a report that
> - for a given period of time
> - for a given user (org. unit)
> would list all the workitems that were
> - (1) received,
> - (2) open,
> - (3) processed.
>
> (2) and (3) look  like no problem, but (1) really puzzles me!
>
> On one hand, I look at this requirement and it seems reasonable -
> sometimes it would be very useful to look back at what arrived to my
> personal\my department's 'inbox'.Especially when there are some points
> at issue.
> On the other hand, I realise that there is  no such information in the
> system. You can evaluate the current state of anybody's inbox, but you
> can't do this historically. With all those concepts like multiple
> possible actors, flexibleactor determination, forwarding, delegation
> it is impossible in principle.
>
> My question is - what would be your answer to such request? I believe,
> I'm not the only one who's ever received it.
>
> What I think, I should answer as of now is: if it is so critical to
> track everybody personally, than we should put away all the
> flexibility that SAP Workflow provides and allow only one possible
> actor (strictly US otype?), no forwarding, and no delegation. Thus we
> get 1 to 1 relationship between possible actor and actual actor. And
> the report becomes possible, at a high price.
>
> Thanks in advance,
>
> Best regards,
> Egor Malov
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