Forwarded work items are not displayed in the inbox

[Scheinoha, John]

Miguel,
 
   We just upgraded to SAP ECC 6.0 a month ago.  Last week we started
getting calls regarding work items not in SAP inboxes.  Your e-mail is a
God send !!!  We looked at the OSS Notes and the SAP table SWWUSERWI and
found many more orphaned work items.  We implemented the OSS Note in QA,
will test and promote into production next week.
 
   Thank you again for your very timely e-mail.
 
 
John Scheinoha
Briggs and Stratton
 


________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Viera, Miguel
Sent: Friday, October 09, 2009 8:50 AM
To: 'sap-wug at mit.edu'
Subject: WF: Forwarded work items are not displayed in the inbox



Hello Wuggers,

 

Not sure how many of you are aware of this problem; however, I thought
it would be very beneficial to share this information with the user
group.  For those of you that have applied SAP Note 1242394 to your
system, a program error resulted that prevents work items from being
forwarded to the recipient.  If this is left unchecked, this could
really cause some big problems.  These forwarded work items end up in
SWI2_ADM1 - Work items without agents.  At a minimum I recommend
checking to see if anything is sitting in SWI2_ADM1.

 

The fix is to apply SAP Note 1308276 to your system and after refreshing
the organizational environment (SWU_OBUF), the items will be displayed
again.  Just discovered this in our system after applying the most
recent batch of SAP Support Packs.  

 

Hope this was helpful. 

 

Miguel R. Viera

Deere-Hitachi C.M.C

SAP Business Analyst for FI-CO & SD Modules

Workflow Admin. & Winshuttle Template Designer

Phone: (336) 992-5759

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20091009/72af0428/attachment.htm