Forwarded work items are not displayed in the inbox

[Keohan, Susan - 1140 - MITLL]

Thanks Miguel!  It's always good to get breaking news.   And to be pro-active about sharing issues/resolutions will save many of us some pain.
Cheers,
Sue

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Susan R. Keohan
SAP Workflow Specialist
Enterprise Applications
Information Services Department
MIT Lincoln Laboratory
244 Wood Street, LI-200
Lexington, MA. 02420
781-981-3561
keohan at LL.MIT.EDU

________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Viera, Miguel
Sent: Friday, October 09, 2009 9:50 AM
To: 'sap-wug at mit.edu'
Subject: WF: Forwarded work items are not displayed in the inbox

Hello Wuggers,

Not sure how many of you are aware of this problem; however, I thought it would be very beneficial to share this information with the user group.  For those of you that have applied SAP Note 1242394 to your system, a program error resulted that prevents work items from being forwarded to the recipient.  If this is left unchecked, this could really cause some big problems.  These forwarded work items end up in SWI2_ADM1 - Work items without agents.  At a minimum I recommend checking to see if anything is sitting in SWI2_ADM1.

The fix is to apply SAP Note 1308276 to your system and after refreshing the organizational environment (SWU_OBUF), the items will be displayed again.  Just discovered this in our system after applying the most recent batch of SAP Support Packs.

Hope this was helpful.

Miguel R. Viera
Deere-Hitachi C.M.C
SAP Business Analyst for FI-CO & SD Modules
Workflow Admin. & Winshuttle Template Designer
Phone: (336) 992-5759

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