Delete unneeded work items from Production

[Gavin Mooney]

Hi Bhaskar,

I've tried the note and it works fine - allowing the user to logically
delete multiple workflows at once in SWIA. We probably won't be needing the
custom program anymore.

Thanks for the tip!
Gavin

2009/2/7 Bhaskar Aluru <bhaskar_aluru at hotmail.com>

>  Hi Everyone,
>
> It appears OSS has recently released a new note 1286336 which adds a
> ‘Logically delete’ option to SWIA and allows mass processing.  Haven’t tried
> this yet, but it could be a great option and avoid having to write a Z
> program for this.
>
>
>
> HTHS,
>
> Baskaran Aluru
>
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Mike Pokraka
> *Sent:* Friday, February 06, 2009 4:07 PM
>
> *To:* 'SAP Workflow Users' Group'
> *Subject:* RE: Delete unneeded work items from Production
>
>
>
> ...which is a good idea because it keeps audit and statistical information
> intact. It’s exactly these kind of metrics that show the usefulness of a
> workflow and what effect any improvements have (e.g. by looking at the ratio
> of completed to cancelled flows).
>
>
>
>
>
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Nigel Thurgood
> *Sent:* 04 February 2009 20:22
> *To:* SAP Workflow Users' Group
> *Subject:* RE: Delete unneeded work items from Production
>
>
>
> We use WAPI *SAP_WAPI_ADM_WORKFLOW_CANCEL* as a last resort in these cases
> – in an ABAP that takes the top level WIID as a parameter.
>
>
>
> We also use this method to change old workflows in error status to
> cancelled prior to archiving.
>
>
>
> Cheers.
>
>
>
> *Nigel E Thurgood*
>
> *Senior Application Specialist*
>
> *Business Solutions Group*
> *Sanitarium Health Food Company*
>
> *From:* Shai Eyal [mailto:shai.eyal at yahoo.com]
> *Sent:* Wednesday, 4 February 2009 8:35 PM
> *To:* sap-wug at mit.edu
> *Subject:* Re: Delete unneeded work items from Production
>
>
>
> Dear Gavin,
>
>
>
> As far as I can tell you have two options:
>
>    1. Archive - recommended if the business requires such (medical sector,
>    insurance, etc.) or if you think you'll ever look into it.
>    2. Delete - using t.code SWWL - BE CAREFUL with this t.code.
>
> Good luck.
>
>
>
>
> *Regards,**
> Shai Eyal*
>
> *SAP Logistics senior consultant**
> SAP Workflow specialist*
>
> *http://www.linkedin.com/in/shaieyal**
> Mobile: 972-52-5816633*
>
>
>
> ------------------------------
>
> Message: 2
> Date: Wed, 4 Feb 2009 09:41:34 +0800
> From: Gavin Mooney <gavinmooney at gmail.com>
> Subject: Delete unneeded work items from Production
> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> Message-ID:
>     <7a545e270902031741m4bc6ee79veb012623afb5381b at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hi all,
>
> At a client that has been live for a year there are a number of work items
> (thousands) that have accumulated in inboxes because although they were
> routed to agents, often the problem was corrected without executing the
> workitem. The work items are therefore no longer necessary.
>
> Of course correcting the problem outside workflow goes against the work
> flow
> principles and means that there is no audit trail, etc. but the point is
> that they now have all these unncessary work items and want to get rid of
> 'em.
>
> What are the options?
> - SWWL_TOPLEVEL? Apparently not meant to be run in a productive environment
> - New custom program to call a WAPI?
> - Anything else?
>
> I'm sure this problem isn't that uncommon so I'd be interested in any
> comments or suggestions please.
>
> Thanks,
> Gavin
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