Email Step not picking the subject instead showing the task name as subject in chinese language

[Preethi_Gurramkonda]

Only for this email step is picking the task name instead of the subject given in the email step in chinese language. For all other steps its picking  properly.
How we can able to correct this kind of translation problems since in development box its working as expected and please let me know the cuase for this kind of issues.

Thanks & Regards,
Preethi G
Program SCALE - AMS

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Dart, Jocelyn
Sent: Thursday, February 12, 2009 10:38 AM
To: SAP Workflow Users' Group
Subject: RE: [LIKELY JUNK]RE: [LIKELY JUNK]Email Content not populated correctly

Well ... I'd suggest you check that the language translations exist in your production box. The transport process for translations is a little complicated so it could just be that.
And there are some global workflow admin settings around whether workitems should be translated at all as there is a performance cost involved.  But I don't normally have to bother
with translations so you might need to see who else on the forum can help.
Regards,
Jocelyn

________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Preethi_Gurramkonda
Sent: Thursday, 12 February 2009 3:58 PM
To: SAP Workflow Users' Group
Subject: [LIKELY JUNK]RE: [LIKELY JUNK]Email Content not populated correctly
Hi Jocelyn,
Thanks for the clarifications.
I have checked with the ID which has authorizations in production box. now I can able to see the email content set.
Now the problem is in development box by logging in Chinese(ZH) the subject of the email is coming properly however in production Box the subject of the email is taking the task name. not the subject given in the email step. Kindly let me know what is the reason for picking the task name instead of the subject in Chinese language  even though in Development box Its working properly.
Thanks & Regards,
Preethi G
Program SCALE - AMS

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Dart, Jocelyn
Sent: Thursday, February 12, 2009 9:54 AM
To: SAP Workflow Users' Group
Subject: RE: [LIKELY JUNK]Email Content not populated correctly

Preethi,
Check the format of your business object reference.  Make sure the same format is being used in dev and prod.
Make sure delegation settings etc. are correct in prod.
Check you are not being prevented from seeing data by authorization issues - i.e. the person creating the work item must have access to extract the data via the business object, the person viewing the work item must have access to extract the data via the business object.
Regards,
Jocelyn

________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Preethi_Gurramkonda
Sent: Thursday, 12 February 2009 3:14 PM
To: sap-wug at mit.edu
Subject: [LIKELY JUNK]Email Content not populated correctly
Hi,
Workflow : vendor workflow. Business object : Created custom BO(super type LFA1) , properly delegated
The email content is not populated properly. Some contents are coming blank. Example vendor number, vendor name
checked the binding in WF template. Its proper.
Checked the work flow log, there the BO is not set  . WF has not gone to error.
The same workflow is working properly in development box. Only in production box the contents are coming blank in the email as wel as the BO is set.
Thanks & Regards,
Preethi G


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