Agent Assignment -> Maintain -> Set to general task not picked up by transport system
lazzy bones
lazzyb at gmail.com
Tue Dec 1 04:57:14 EST 2009
Hi there,
That you can change on the client you are on, as i recall,
Regards,
Yaseen
On Tue, Dec 1, 2009 at 11:43 AM, JANSSENS Koenraad <
Koenraad.JANSSENS at swift.com> wrote:
> Hi
>
>
>
> If you only want to change the agent assignment of a task and want to set
> it to general task… how do you make sure this is picked up by the transport
> system?
>
> It seems the system doesn’t trigger a request when this is the only thing
> you change.
>
>
>
> Best Regards
>
>
>
> Koenraad Janssens
>
> Keneos S.A.
>
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>
>
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