How to find out the agent without executing a step

[Rick Bakker]

Hello,

You would create a custom task (TS....) to call this method,
and then create a step in the workflow to call the task.

The step can then pass the agents back to the workflow.

regards
Rick Bakker
Hanabi Technology

On Thu, Aug 13, 2009 at 2:15 PM, Hussain,
Forhad<forhad.hussain at salford.gov.uk> wrote:
> Hi,
>
> after I create the method, do I create a standard task in PFTC using the
> method I have created? is this this task then to be used in the wf as a step
> to find the agent?
>
> Thanks
>
> Forhad
> ________________________________
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
> Sue Doughty
> Sent: 31 July 2009 13:06
> To: SAP Workflow Users' Group
> Subject: RE: How to find out the agent without executing a step
>
> Forhad,
>
>
>
> This is what I do in the method.  Lt_container really doesn’t contain
> anything.  Lt_agents will contain the entries found.
>
>
>
>
>
> BEGIN_METHOD GETBENEFITSAGENTS CHANGING CONTAINER.
>
> DATA:
>
>       lt_agents      type standard table of swhactor,
>
>       benefitsagenst type standard table of swhactor,
>
>       lt_holders     type standard table of swhactor,
>
>       wa_lt_agents   type swhactor,
>
>       num_lines      type i,
>
>       ACTOR_TAB      type standard table of swhactor,
>
>       destn          type rfcdes-rfcdest.
>
>
>
> swc_container lt_container.
>
> swc_clear_container lt_container.
>
>
>
> *Get Benefits agents based on Rule 90100005
>
> CALL FUNCTION 'RH_GET_ACTORS'
>
>   DESTINATION destn
>
>   EXPORTING
>
>     ACT_OBJECT                = 'AC90100005'
>
>   TABLES
>
>     ACTOR_CONTAINER           = lt_container
>
>     ACTOR_TAB                 = lt_agents
>
>   EXCEPTIONS
>
>     NO_ACTIVE_PLVAR           = 1
>
>     NO_ACTOR_FOUND            = 2
>
>     EXCEPTION_OF_ROLE_RAISED  = 3
>
>     NO_VALID_AGENT_DETERMINED = 4
>
>     OTHERS                    = 5.
>
>
>
>
>
> Regards,
>
> Sue T. Doughty
>
> SAP Workflow Specialist
>
> Old Dominion Freight Line, Inc.
>
> 500 Old Dominion Way
>
> Thomasville, NC 27360
>
> Phone:  (336) 822-5189
>
> Toll Free (800 ) 432-6335, ext. 5189
>
> Email:  sue.doughty at odfl.com
>
> ________________________________
>
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
> Hussain, Forhad
> Sent: Friday, July 31, 2009 6:02 AM
> To: 'sap-wug at mit.edu'
> Subject: How to find out the agent without executing a step
>
>
>
> Hello All,
>
>
>
> I am using the standard rule 00000168 (superior users as) to find the WF
> initiators manager, but I would like to find out this agent before the step
> is executed. This is because I would like to escalate the work item to the
> manager’s manager if a deadline is reached – meaning I would be able to use
> the agents id in the processing obsolete branch instead of the WF initiator
> to find the next level of approver.
>
>
>
> After researching on SDN and SAP WUG, I think I need to use a Method that
> executes function module RH_GET_ACTORS and that I only need to pass
> ACT_OBJECT & ACTOR_CONTAINER parameters.
>
>
>
> I filled the ACT_OBJECT with the rule 00000168, but I am unsure what
> parameter should be passed for ACTOR_CONTAINER. Please can anyone advice me
> on what value should be passed and if I am one the right line.
>
>
>
> CALL FUNCTION 'RH_GET_ACTORS'
>
>>
>
>>
>
>>
>
>>  EXPORTING
>
>>
>
>>    ACT_OBJECT                = 'AC00000168 '
>
>>
>
>>  TABLES
>
>>
>
>>    ACTOR_CONTAINER           =
>
>
>
>>  EXCEPTIONS
>
>>
>
>>    NO_ACTIVE_PLVAR           = 1
>
>>
>
>>    NO_ACTOR_FOUND            = 2
>
>>
>
>>    EXCEPTION_OF_ROLE_RAISED  = 3
>
>>
>
>>    NO_VALID_AGENT_DETERMINED = 4
>
>>
>
>>    OTHERS                    = 5.
>
>
>
>
>
> Thanks
>
> Forhad
>
>
>
> Forhad Hussain
>
> SAP Developer
>
> SAP Team
>
> Customer & Support Services
>
> Salford City Council
>
>
>
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