Deadline - Latest End Recipient of Message

[Shai Eyal]

Tom,

Indeed the logic you've describe should take place: first the system resolves the agent from step and then from task itself. Please note that rule resolution at task level can only be done according to task container elements and you must fill data within the workflow & task bindings.

However if it does not work for you, why not state the rule in step tab "Latest End" ? it also makes the task more re-usable as it may have different deadline recipients in different workflows.

As for the simple deadline behaviour - it creates workitem from type D (=deadline workitem), it appears in business workplace under "missed deadline". The recipient can "set to done" which will make it disappear, or just ignore and then it'll disappear once the original agent of the workitem will complete his workitem.

Good luck,
 
Regards,
Shai Eyal
SAP Logistics senior consultant
SAP Workflow specialist
http://www.linkedin.com/in/shaieyal
Mobile: 972-52-5816633




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Today's Topics:

  1. Re: Authorizations to see the attachments (Sharath K)
  2. Deadline - Latest End Recipient of Message (Simon, Tom)
  3. Maintain substitutions for deleted User
      (deidre_logan at goodyear.com)
  4. Joe Toledo is out of the office. (Joe_Toledo at capgroup.com)
  5. Re: Maintain substitutions for deleted User (Nat 4 Govender)

------------------------------

Message: 2
Date: Thu, 30 Oct 2008 13:53:25 -0400
From: "Simon, Tom" <Simon.Tom at aoins.com>
Subject: Deadline - Latest End Recipient of Message
To: sap-wug at mit.edu
Message-ID:
    <A67DFD136BC63D469A22EA616D31ED9F0434815A at EXCVSRV2.aoins.com>
Content-Type: text/plain; charset="us-ascii"

I have a approval step with a Latest End Deadline.  The Task has a
default rule for the Recipient for Missed Latest End  using the Rule 168
- Superior of the binding parameter &_rule_result.agents[2]&.  When the
step is executed rule 168 is used to determine who the superior is based
on the workflow initiator.  The rule executes and the
&_rule_result.agents[2]& is filled with the correct superior of the
workflow initiator.  For the deadline I did not  complete the Recipient
of the message in the step tab for Latest End.  The Action "Display
Text" is selected.  I expected that the task configuration would
provide the agent assignment based on the passing of the
rule_result.agent[2}. to the default rule parameters for Recipients for
Missed Latest End defined for the task .  When the deadline passed no
message was sent.  The deadline indicates that there was no agent found.
Am I missing something regarding deadline configuration.  My
understanding is that if there is no recipient assigned in the step
phase of the deadline that the task configuration for the deadline would
be executed.  Also when the Action " Display Text" is selected does that
also mean that the recipient is also going to receive the workitem in
there workflow inbox or is the only way they receive a workitem from
deadline processing is by a modeled deadline?

Thank you

Tom 
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