Using SWI1_RULE to mass update agent assignments

[Ramki Maley]

Rob,

I wrote a custom report for a previous client that has several options 
to select the work items and then uses SAP_WAPI_ADM_WORKITEM_REDORULE. 
If the WI is reserved, it needs to be Replaced using 
SAP_WAPI_ADM_WORKITEM_BACK. The report was scheduled to run as batch 
job. Each of these FMs do create a WF log entry for each operation. 
SWI1_RULE does that as well.

Regards,
Ramki Maley.

rob.van.velthoven at accenture.com wrote:
>
> Hi group,
>
>  
>
> We are considering using transaction SWI1_RULE to mass update the 
> agent assignment for active workflows after a change in the 
> organization structure and some of the logic in agent determination 
> due to these organizational changes.
>
>  
>
> As it is nearly impossible to end all open processes before the change 
> and unwanted in some situation to have agents execute tasks after the 
> change that they are no longer responsible for, we are considering the 
> approach with SWI1_RULE.
>
>  
>
> Does anyone have experience with this? Is it possible? Are there 
> runtime considerations, etc?
>
>  
>
> Kind regards,
>
> Rob
>
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