Determining if actual agent of work item is a substitute

[Keohan, Susan]

Hi Ramki,

We've always stored the selected agents in a container table prior to workitem delivery.  So, if the actual agent is not one of those, and the workitem has not been forwarded (easy enough to find out, I think) then the agent must have been a substitute.  For whom ?  That gets a little dicier, as they could have been substituting for any of the selected agents, if the same entries exist in HRUS_D2.

But it sure would be nice to just get the info without having to jump through container hoops and HRUS_D2 and all that.

Hope this helps,
Sue

---
Susan R. Keohan
SAP Workflow Specialist
MIT Lincoln Laboratory
244 Wood Street
LI-200
Lexington, MA. 02420
Phone: 781-981-3561
Fax:   781-981-1607
keohan at ll.mit.edu




-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Ramki Maley
Sent: Tuesday, March 18, 2008 5:08 PM
To: SAP Workflow Users' Group
Subject: Determining if actual agent of work item is a substitute

Hello all,

Is it possible to determine if the actual agent of a work item is a
substitute and not an original recipient (after work item is completed)
and on whose behalf? I have been unsuccessful in my attempts to find
this from the workflow tables. Making changes to the workflow is not an
option at this time.

Regards,
Ramki Maley.


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