Possible agents

Mike Pokraka wug at workflowconnections.com
Tue Apr 15 10:10:26 EDT 2008


No possible agents should mean no recipients. Very odd. I can't help you
further from where I'm sitting, perhaps ask OSS?

On Tue, April 15, 2008 2:17 pm, david.s.dittmer at accenture.com wrote:
> Hello mike,
> The workflow task does not belong to any task group. The workflow does
> have a role agent assignment with a function module attached which
> directs the workflow to search the partner profiles for an agent but I
> thought that if there is no possible agent then the role would be
> ignored but maybe I am wrong.
>
> regards
>
> David.S.Dittmer
> Accenture
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Mike Pokraka
> Sent: Tuesday, April 15, 2008 8:37 AM
> To: SAP Workflow Users' Group
> Subject: RE: Possible agents
>
> Just to ask the obvious: Does this taks belong to any task group?
>
> On Tue, April 15, 2008 12:56 pm, david.s.dittmer at accenture.com wrote:
>> Hello Mike,
>> The users attached to the partner profiles have been in place for
> months
>> and the GENERAL TASK was removed from the agent assignment a number of
>> weeks ago. My question is if there are no possible agents is it
> possible
>> for the workflow still to be generated.
>>
>> regards
>>
>> David.S.Dittmer
>> Accenture
>>
>>
>> -----Original Message-----
>> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
> Behalf
>> Of Mike Pokraka
>> Sent: Tuesday, April 15, 2008 5:46 AM
>> To: SAP Workflow Users' Group
>> Subject: Re: Possible agents
>>
>> Hi David,
>> Did you change the assignment? Organization data is buffered and
>> refreshed
>> at midnight, so you need to use OOCU_RESP before testing any changes
> the
>> same day. Also rememebr to come out of any transactions - if you
> remain
>> in
>> the inbox, the old org is cached in the session regardless of buffer
>> refresh.
>> Cheers,
>> Mike
>>
>> On Tue, April 15, 2008 12:12 am, david.s.dittmer at accenture.com wrote:
>>> Hello workflow experts,
>>>
>>> I have a workflow with the additional agents assigned to the
> attribute
>>> NO GENERAL TASK and no agent assignment. I have a role function
> module
>>> with code which searches for agents on the partner profiles of the
>>> customer and work items are being sent to these agents. How is it
>>> possible that when there are no possible agents, that the role
>> overrides
>>> the workflow agent settings.
>>>
>>>
>>>
>>> David.S.Dittmer
>>>
>>>
>>>
>>>
>>>
>>>
>>>
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>>
>>
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>>
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>
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>
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