2 DL Notifications

[Shai Eyal]

Dear Ravi,

Request Start means the workitem is created at WAITING status and appears in the employee worklist only when Request start is reached. It does not send notification. Therefore I can guess you refered to Latest Start. Now, Latest Start will never happen if the employee starts processing the workitem (which means the status is not READY anymore) even if it does not get completed. So this may be the reason. As for the manager receiving two notifications - I'd check the Requested End also.

Good luck
 
Regards,
Shai Eyal
SAP Logistics senior consultant
SAP Workflow specialist
Mobile: 972-52-5816633



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Today's Topics:

  1. Modifying Automatic Forwarding SO36 - Mass changes
      (SAP_WUG at acdi-cida.gc.ca)
  2. CATS Approval Workflow (Gordon Blackmore)
  3. 2 DL Notifications (Ravi Dixit)
  4. Re: ECC 6.0 Upgrade - Processing work items from old
      environment (Kjetil Kilhavn)
  5. Re: Event parameters missing (Kjetil Kilhavn)
  6. Re: Event linkage: (Kjetil Kilhavn)
  7. Re: Event linkage: 'Event delivery' parameter? (Kjetil Kilhavn)
  8. Re: Event linkage: (Nat 4 Govender)


----------------------------------------------------------------------


Message: 3
Date: Fri, 11 Apr 2008 11:13:19 +1000
From: "Ravi Dixit" <dolbydix at gmail.com>
Subject: 2 DL Notifications
To: sap-wug at mit.edu
Message-ID:
    <eb76006c0804101813r53067d83h912d916e61b3aaeb at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Dear WUGers

We are experiencing a strange problem in our 46C system and I was wondering
if anyone else has encountered this as well....

We have a custom, one level Leave Approval workflow, which has both Latest
End and Requested Start defined for the approval step, to trigger after 7
days of the WI creation. The LE, sends a notification the Manager of the
Approver and the RS sends a notification to the employee(requestor).
We have instances where it has skipped the notification to the employee and
where it has sent 2 dl notifications to the Manager of the Approver. The
amazing thing is, it is happening intermittently....

Best Regards
Ravi Dixit
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