Workflow- FI invoices problem

[Florin Wach]

Hello Shailendra,

please check the user assignments on task-level, ie.:

- Go into one of the "old" inboxes
- Choose to display on the particular work items
- Choose Extras-->Display Task
- Choose Additnl.Data-->Agent assignment-->Display

Either the task is a "General task - Everyone can process it", or you'll find specific per-user or per-Organization-Unit assignments there.
Possibly the new users are missing here.

Regardsless of the correction above, there could be an additional agent determination within the workflow step (by rule, by object attributes or by a prior step), that incorrectly determines the user-ID.
In such a case it is best to contact one, who is familiar with that custom made workflow design.

Are you using the standard workflow for payment release on FI?

Best regards,
Florin






-------- Original-Nachricht --------
> Datum: Tue, 1 Apr 2008 11:30:52 +0530
> Von: Shailendra <sailuchakri at gmail.com>
> An: SAP-WUG at mit.edu
> Betreff: Workflow- FI invoices problem

> Dear Folks,
> 
> I'm now working on a migration project.
> 
> This is about the FI release invoices.
> 
> Before the migration, the end users are able to release the invoices
> through
> their SAP inbox.
> 
> After the migration, these endusers had been assigned different SAP user
> ids
> and now the invoices are not triggering into their SAP inbox.
> 
> If they give their old user-ids it is working, and moreover with the new
> user-ids they had created lot of invoices which are not reflecting in
> their
> SAP inbox after that they started working out with the old user-ids.
> 
> For the invoices released with new user-ids, how can they trigger it
> manually?
> 
> I would like to know what may be the reason and how to tackle this
> problem.
> 
> Is any table to be changed or program to be changed?
> They want to work with new SAP user-ids.
> 
> regards
> Shailendra