decision task - substitution

[Keohan, Susan]

Hi Bjorn,


Assuming that the user decision is not related to the outcome of a
previous dialog task (and does not have advance with dialog ticked on)
are your substitute users active ?   In HRUS_D2 if the Active box is not
ticked, then workflow will not route a task to a substitute.  It's up to
the substitute to reach in and grab the workitem from the person whose
work they are doing.  Who is the task being delivered to ?

Sue

 

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Bjorn Demol
Sent: Tuesday, September 11, 2007 12:01 PM
To: sap-wug at mit.edu
Subject: decision task - substitution

 

Hi everyone,

 

We're setting up user substitution, but the system behaves weird when
there's a generic user decision step in the flow. The system refuses to
pass the decision task to the substituion-user. I classified the generic
task, just to see if it works, but without any result.  Is there someone
who knows how we can solve this ? 

 

thanks in advance !

 

 

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