Dynamic Agent Assignment (Karthik Reddy)

Karthik Reddy karthik.boyapalli at gmail.com
Tue May 22 01:24:24 EDT 2007


Hi Ravi,

Thanks for the input.
I am using the 'Expression' for agent assignment.
Can you kindly provide and example of what you mean in your mail.

Karthik


On 5/22/07, Dixit, Ravi <Ravi.Dixit at au.fujitsu.com> wrote:
>
> Hi Karthik
>
> You need to prefix the actual ID with 'O ' (O followed by space) the
> identifier for Org objects when using on agent assignments.
>
> Ravi
>
>
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