How to make a notification stay in a users inbox until they action it?

Thu Mar 29 20:16:10 EDT 2007

Guys - I tried using 'Confirm End of Processing', but those blasted users
tend to press that button even when the HAVEN'T done what was asked.

We need something stronger - a way to keep the workitem in the inbox until
the the event X_IS_DONE is raised.

Like I said below, it doesn't seem possible to set up a synchronous step so
that it hangs around until the terminating event is received.

groetjes
Paul

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  |       Subject:  Re: How to make a notification stay in a users inbox until they   action it?                             |
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How about the confirm end of processing option on the task?

Met vriendelijke groeten,
Salutations,
Best regards,
Mit freundlichen Grüssen,
Atentos saludos,
Agur bero bat,

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Living on Earth may be expensive, but it includes an annual free trip
around the Sun.

 Paul.Bakker at osr.treasury.ql                                               
 d.gov.au                                                                  
 Sent by:                                                               To 
 sap-wug-bounces at mit.edu               SAP-WUG at mit.edu                     
                                                                        cc 

 29/03/2007 09:29                                                  Subject 
                                       How to make a notification stay in  
                                       a users inbox until they action it? 
      Please respond to                                                    
       sap-wug at mit.edu                                                     

Wuggers,

I would like to send a notification workitemto a user (a simple piece of
text, with an instruction: eg 'Please do X').

That's easy. But I would also like the workitem to _stay_ in their inbox
until they've done it. How do you achieve that?

I thought I could do it with a terminating event (X_IS_DONE), but the
notification task is based on SELFITEM.DISPLAY, which is a synchronous
method.
As far as I understand it, synchronous methods terminate once executed, and
do not need to wait for the terminating event.

Is there a better approach? Would I need to build a new, asynchronous
version of SELFITEM.DISPLAY?

thanks for your thoughts,
Paul B

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