Read receipt for e-mails sent from a workflow

[Gavin Mooney]

Thanks Sandy,

Have you managed to integrate this into a workflow? So for example the
workflow waits for the customer read receipt before continuing? I'm
wondering if an event could be raised on the change of status of the
outgoing message?

 - Gavin

2007/4/26, Orlandino Sandy (RBNA/PER5.41) <Sandy.Orlandino at us.bosch.com>:
> Have you tried transaction SCOT --> Settings --> Confirmation of Receipt
> ?
>
>
> Sandy L Orlandino
> >-----------------------------------------------------------------------
> ------------------------------------------
> Robert Bosch LLC
> HRIS Manager(RBNA/PER5.4)
> 2800 S 25th Ave - Broadview, IL 60155 - USA
> phone:  (708) 681-7520    fax: (708) 681-7500
>
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Gavin Mooney
> Sent: April 26, 2007 10:02 AM
> To: SAP Workflow Users' Group
> Subject: Read receipt for e-mails sent from a workflow
>
> Hello group,
>
> I have a requirement where an e-mail is sent to a customer (external
> e-mail address) and the client needs to know if the customer has read
> the e-mail. Just like in MS Outlook when you receive the read receipt
> showing that the person has read their mail.
>
> I have had a look and don't see a way of doing this but would like to
> know if anyone has managed this in the past?
>
> We're on release 700.
> Many thanks,
> Gavin
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