SRM 5.0 - Lesson Learned

[Shalini Sabnani]

Hello Sue
This is an interesting lesson to learn... thank you for sharing.
We are in the Concept Intiation phase of a technical upgrade from
R/3 4.6 ---> ECC 6
eBP 3.0 ---> SRM 5.0 (Self Serve scenario)

We have 12 customised workflow for :
SC Self Approval
SC multi-level Approval
SC on and Internal Order
Vendor Confirmation Approval
Internal Confirmation Approval
P-Card Approval

Are there any other heads up, lesson learned or pointers that you could
share that with us to help with the above endeavour.

Thanks
Shals


On 10/16/06, Susan R. Keohan <keohan at ll.mit.edu> wrote:
>
> All,
>
> We are on SRM 5.0, developing custom workflows,but based on the N-step
> BADI workflows as a model.  We had copied the N-step BADI workflows to
> customer versions, and then applied changes as necessary to incorporate
> all our own routing requirements.
>
> In the PO workflow, we noticed that on one level of approval, even if
> one of the selected agents processed the PO, the workflow log showed the
> workitem as 'forwarded'... and the workitem was still awaiting
> processing.  Some hours and hours of debugging followed, to little, or
> no avail.  Various tricks, such as using BBP_WFL_TRACE provided
> interesting, but basically useless, information.
>
> Long story short, we overlooked a feature in the N-Step BADI workflows.
> At the workflow definition header-level, where the container elements
> are defined, the SAP-delivered workflows have a container element
> 'Subworkflow Number', with an initial value set (for example,
> WS14000145).  When we copied the workflows over, these initial values
> came along.  When we deleted this initial value, the workflow no longer
> mis-behaved.
>
> I am sure someone with a deeper knowledge of SRM/WF can explain why this
> is so.  For now, I am just happy that the issue is resolved.
>
> Happy WF-ing.
> Sue
> --
> Susan R. Keohan
> SAP Workflow Developer
> MIT Lincoln Laboratory
> 244 Wood Street
> LI-200
> Lexington, MA. 02420
> 781-981-3561
> keohan at ll.mit.edu
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>
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