Multiple agents per one work item in workflow

Thu May 18 09:51:37 EDT 2006

HI Kevin,

Forgive my ignorance of your particular application, but why do you need
a terminating event on the task? If your workflow has n parallel paths
and each has to be completed before the workflow is complete I don't see
the need for a terminating event but that be due to my ignorance.

Regards

Keith Gardiner

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of May, Kevin
Sent: 18 May 2006 14:43
To: SAP Workflow Users' Group
Subject: RE: Multiple agents per one work item in workflow

Hi Dave, I'm not exactly sure what you mean.  The BSP raises an event
which is used as a terminating event for the task.  If I raise this
event independently of the BSP I get the same result.  I have a feeling
that because the object key does not include the work item id when the
event is raised it ignores the work item id and terminates the work item
regardless of the various ids.  I've tried incorporating the work item
id into the object key which prevents them from all being terminated but
then the item hangs with the status 'STARTED'.

Kevin

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Dave Weston
Sent: Wednesday, May 17, 2006 4:55 PM
To: SAP Workflow Users' Group
Subject: RE: Multiple agents per one work item in workflow

Was just wondering, for the BSP are you using the dialog based service
with callback or w/o callback in trans wf_extsrv. If its with callback
is the bsp referencing work item id in the method call ?

Dave 

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Gavin Mooney
Sent: Wednesday, May 17, 2006 4:21 PM
To: SAP Workflow Users' Group
Subject: Re: Multiple agents per one work item in workflow

I wonder if the terminating event could be it. When you look in the log
(the tecnical one) it should show that the 'n' work items have all been
completed and if you expand the little tree it should show you who
completed them....So maybe in your case it shows that person 'x'
completed all the work items, or that the terminating event was raised
for all of the work items.

Just a shot in the dark - how about turning on the "Confirm end of
processing" option on the task? Then it shouldn't disappear from the
inboxes automatically....

 - Gavin

2006/5/17, May, Kevin <KMay at petro-canada.ca>:
> Hi Gavin, OK here's the situation.  I've got a step in a workflow 
> which is has a multiline element called 'REVIEWERS'.  'REVIEWERS'
> contains a list of 'n' amount of R/3 user ids, lets say for example 3.

> In the agent assignemnent of the step I have 
> '&REVIEWERS[&_WF_PARFOREACH_INDEX&]&', in the 'Other' tab of the step 
> I have 'REVIEWERS' in place.  When the step executes it sends off the 
> same work item to each of the 3 agents.  Each instance of the work 
> item has its own work item id, as expeected.  The task assigned to the

> step contains a call to a custom method of a custom object.  This 
> method calls a BSP.  From the BSP the user is able to complete their 
> task which is done by raising a custom event 'REVIEWED' from the same 
> object.  This event is a terminating event of the task.  I think this 
> is where the problem lies because the element is '_WI_OBJECT_ID'
instead of the work
> item id.   What I need is for the work item to be completed by all
> designated agents before continuing to the next step.  What do you 
> think?
>
> Thanks much,
>
> Kevin
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On 
> Behalf Of Gavin Mooney
> Sent: Wednesday, May 17, 2006 3:19 PM
> To: SAP Workflow Users' Group
> Subject: Re: Multiple agents per one work item in workflow
>
>
> Kevin,
>
> This definitely IS possible without using a sub-workflow, I have a 
> workflow in front of me that does it. What you described sounds 
> exactly right.
>
> When you look in the workflow log, is a separate work item (i.e. a 
> separate line in the log) being generated for each of the entries in 
> the table of user IDs? The common problem is that several work items 
> are generated, all of which go to several users. In your case I'm not 
> clear on what is happening - it sounds like only one work item is 
> being created and it being sent to multiple users. You could always 
> try the old trick of removing the step and then putting it in
again.....
>
> Regards,
> Gavin
>
> 2006/5/17, May, Kevin <KMay at petro-canada.ca>:
> >
> >
> > Thanks, to you both.  It's unfortunate because it looked like I had 
> > multiple agents for the same work item but each had their own work 
> > item id.  It was so close and it seems like such a simple thing.
> > What's worse is that the 'Practical Workflow for SAP' book simply 
> > says
>
> > in order to achieve this put the multiline element in the 'Other'
> > tab and then place the mulitiline element index in the agent 
> > assignment of
>
> > the step and off you go.
> >
> > Thanks again,
> >
> > Kevin
> >
> >
> > -----Original Message-----
> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On 
> > Behalf Of Dave Weston
> > Sent: Wednesday, May 17, 2006 1:31 PM
> > To: SAP Workflow Users' Group
> > Subject: RE: Multiple agents per one work item in workflow
> >
> >
> > Yes there has to be a sub workflow, with the task/step in the 
> > subworkflow. I did this last year and it must be in a subworkflow, 
> > especially if you want to return any check/approval results back to 
> > the main flow.
> >
> > Dave
> >
> >  ________________________________
> >  From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On 
> > Behalf Of Adao-Cruz, Miguel
> > Sent: Wednesday, May 17, 2006 12:00 PM
> > To: SAP Workflow Users' Group
> > Subject: RE: Multiple agents per one work item in workflow
> >
> >
> >
> >
> > Hi,
> >
> > I went through the same problem some projects ago but I don't 
> > remember
>
> > how I solved it. If your step where you put the mutiline element is 
> > a task, try to put this task in a sub-workflow and do the same 
> > settings at the sub-workflow level. It might solve the problem.
> >
> > Cheers
> >
> >
> >
> > ____________________________________________________________________
> > __
> > _____
> > Miguel Adao-Cruz | Capgemini | London Technology Services SAP 
> > Application Architect
> >
> > T.+44-870-238-2927 | Int.700 2927 | www.capgemini.com
> >
> > Join the Collaborative Business Experience 
> > ____________________________________________________________________
> > __
> > _____
> >
> >  ________________________________
> >  From: sap-wug-bounces at mit.edu on behalf of May, Kevin
> > Sent: Wed 17/05/2006 16:41
> > To: SAP Workflow Users' Group
> > Subject: RE: Multiple agents per one work item in workflow
> >
> >
> >
> >
> > Hi Miguel, the step is creating one workitem with multiple workitem 
> > ids being sent uniquely to each agent identified in the multiline 
> > element.  This is working as I would expect dynamic parallel 
> > processing to work.  However when the first agent reserves the 
> > workitem it is then removed from all other agents.  I thought that 
> > using the 'Other' tab would prevent this from happening.
> >
> > Thanks,
> >
> > Kevin
> >
> >
> >
> > -----Original Message-----
> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On 
> > Behalf Of Adao-Cruz, Miguel
> > Sent: Wednesday, May 17, 2006 11:34 AM
> > To: SAP Workflow Users' Group
> > Subject: RE: Multiple agents per one work item in workflow
> >
> >
> >
> > Hi,
> >
> > You say "the workitem"! Is your workflow creating multiple workitems

> > with one reviewer each time or ONE workitem with all the reviewers?
> >
> > Cheers
> >
> >
> >
> > ____________________________________________________________________
> > __
> > _____
> > Miguel Adao-Cruz | Capgemini | London Technology Services SAP 
> > Application Architect
> >
> > T.+44-870-238-2927 | Int.700 2927 | www.capgemini.com
> >
> > Join the Collaborative Business Experience 
> > ____________________________________________________________________
> > __
> > _____
> >
> >  ________________________________
> >  From: sap-wug-bounces at mit.edu on behalf of May, Kevin
> > Sent: Wed 17/05/2006 16:12
> > To: sap-wug at mit.edu
> > Subject: Multiple agents per one work item in workflow
> >
> >
> >
> >
> >
> >
> >
> > Hi, I've got a workflow multiline element which contains user id's. 
> > Currently all the agents in the multiline element are being sent the

> > workitem, however the first agent to execute the workitem removes it

> > from the other agent's inboxes. I've got the multiline element in 
> > the 'Other' tab of the step and I've tried using the multiline 
> > element index in the agent assignment of the step, i.e.
> > '&REVIEWERS[&_WF_PARFOREACH_INDEX&]&'. What am I forgetting?
> >
> > Thanks in advance,
> >
> > Kevin
> >
> >
> >  ________________________________
> >
> >
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