Error Message SO 023 - Document Could Not Be Sent

[Morris, Eddie]

Hi Colin,
 
Are you passing a value for language to the sendtaskdescription method?
If the document exists only in a certain langauge then this may be
causing an issue.
 
Have you maintained the binding from the task container to the method
container? If you have can I ask you to delete it (With the delete
button in the binding popup)...then save and activate and test again.
The binding from the task container to the method container should be
done automatically (I think it matches the container elements of the
same name). Its worth a try.
 
Regards,
Eddie

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Colin Campbell
Sent: 02 May 02, 2006 14:44
To: workflow
Subject: Error Message SO 023 - Document Could Not Be Sent


Hi Folks
 
I have a the following problem which I hope some of you can shed more
light on and which I have tried (I think!) everything in the book to
resolve. 
 
We have a client running 4.7 Enterprise version system. The problem is
with regard to a Service Entry Sheet workflow in their QA system (QA1)
and the email notification of an exception to the workflow administrator
id. The error we are receiving (and one which I have seen a number of
comments on in OSS and this forum) is:
 
Document <Exception in Workflow for Entry Sheet: XXXXXXXXXX> could not
be sent 
 
I understand this to be an issue around the SELFITEM Business Object,
SENDTASKDESCRIPTION method. Firstly I should say that in their
Development system (DV1) the problem does not occur making the problem
even more frustrating. I have checked and double checked the following:
 
i) The authorisation access on the Workflow Administrator id in QA1 is
identical to that in DV1.
ii) The email address supplied on the Workflow Administrator id in QA1
is valid and identical to DV1.
iii) Email gateway is setup in SCOT and is ready but obviously the
problem occurs before this.
 
I have tried to debug the method process by instantiating it with the
instance of the failed workflow and it seems to suggest that there are
address strings missing??  Anyway would appreciate any feedback on this.
 
Thanks
Colin Campbell 

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