How to execute a missing deadline workitem

Mike Pokraka asap at workflowconnections.com
Wed Mar 22 07:18:28 EST 2006


Spot on, in your modelled deadline branch you can send mail, manipulate
the WF container, add a 'create event ZOVERDUE' step, and whatever else
you want....
Mike

Ananth wrote:
> Hi Jocelyn,
>
> I read abt the 'Reevaluate rules on active workitem' which you had
> mentioned
> sometime back.
>
> As of 6.20/6.40 you should no longer use SWW_WI_AGENTS_CHANGE,
> but use the special workflow header level event(Outcome) "Reevaluate
> rules on active work items or the "Redo rules" option in the workflow
>
> administrator transactions or the equivalent SAP_WAPI function modules
> instead.
>
> Much better and much much easier to use - especially the header
> level event.
>
> E.g. put your agents in a multiline container element, on deadline
> reached, append your new agents to the container element then fire the
>
> event.  Magic stuff!
>
>
> Also helps to send a mail at the same time telling the original agents
> that they have now been "dobbed in" to the next level above.
>
>
> What I didnt understand above is, how to fire the event, u mean that
> I should include the 'create event' step in the WF template ?
> How do I sent a mail to the original agents at the same time ? Should I
> create a new task to do this.
>
> Please let me know.
>
> Thanks in advance,
> Ananth
>
>
> On 3/21/06, Dart, Jocelyn <jocelyn.dart at sap.com> wrote:
>>
>>  Ok well I have explained this before... so as suggested your first port
>> of call is the WUG archives.
>> Once you've read the available material, then come back to the list if
>> there's anything you don't understand.
>>
>>
>> Regards,
>> *Jocelyn Dart*
>> Senior Consultant
>> *SAP Australia Pty Ltd. *
>> Level 1/168 Walker St.
>> North Sydney
>> NSW, 2060
>> Australia
>> T   +61 412 390 267
>> M   + 61 412 390 267
>> E   jocelyn.dart at sap.com
>> http://www.sap.com
>>
>> The information contained in or attached to this electronic transmission
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>> the
>> person or entity to which it is addressed. If you are not the intended
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>> transmission
>> or the information contained in it is strictly prohibited. If you have
>> received this electronic transmission in error, please immediately
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>> Electronic transmission cannot be guaranteed to be secure and
>> accordingly,
>> the sender does not accept liability for any such data corruption,
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>> consequences
>> thereof.
>>
>> Any views expressed in this electronic transmission are those of the
>> individual sender, except where the message states otherwise and the
>> sender
>> is authorized to state them to be the views of SAP AG or any of its
>> subsidiaries. SAP AG, its subsidiaries, and their directors, officers
>> and
>> employees make no representation nor accept any liability for the
>> accuracy
>> or completeness of the views or information contained herein. Please be
>> aware that the furnishing of any pricing information/ business proposal
>> herein is indicative only, is subject to change and shall not be
>> construed
>> as an offer or as constituting a binding agreement on the part of SAP AG
>> or
>> any of its subsidiaries to enter into any relationship, unless otherwise
>> expressly stated.
>>
>>
>>  ------------------------------
>> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
>> Behalf Of *Sandip Jana
>> *Sent:* Tuesday, 21 March 2006 10:09 AM
>>
>> *To:* SAP Workflow Users' Group
>> *Subject:* RE: How to execute a missing deadline workitem
>>
>>
>> Hi Jocelyn,
>>
>> Can you please give more details on 'Re-evalue agents on active work
>> items' i.e the steps and and exact transactions where this needs to be
>> done.
>>
>> Thanks,
>> Sandip
>>
>>
>>
>>
>>   *"Dart, Jocelyn" <jocelyn.dart at sap.com>*
>> Sent by: sap-wug-bounces at mit.edu
>>
>> 03/20/2006 02:12 PM   Please respond to
>> "SAP Workflow Users' Group"
>>
>>    To
>> "SAP Workflow Users' Group" <sap-wug at mit.edu>  cc
>>
>>  Subject
>> RE: How to execute a missing deadline workitem
>>
>>
>>
>>
>>
>>
>> Hi Bala, As Anke correctly points out you are using what we call "simple
>> deadline monitoring" - i.e. a notification only to someone that the
>> deadline has been missed. That person then MANUALLY chases up the slack
>> sod
>> ;-) who hasn't done the task yet, and uses "Set to Done" to confirm they
>> have chased up that person.
>>
>> If you want to send the work to ANOTHER person - or to add another
>> person
>> to the existing workitem, you need to change your workflow to use
>> "modeled
>> deadline monitoring", i.e. use the deadline outcome to trigger an
>> alternate process.
>>
>> You don't mention your system type/release number?
>>
>> If you are on a SAP system that has a Basis/NetWeaver release below
>> 6.20,
>> then:
>> * use traditional modeled deadline monitoring with a processing obsolete
>> outcome as described in the SAP Library Help
>>
>> If you are on a SAP system that has a Basis/NetWeaver release 6.20 or
>> above, then:
>> * you can either use the traditional approach, or you can put your task
>> agents in a multiline container element, use the new header event
>> response "Re-evaluate agents on active work items", and after your
>> deadline outcome, add your escalated agent to the multline container
>> element,
>> and trigger your header event.
>>
>> This has been discussed on this list several times before, so you should
>> have a look at the WUG archives for more info.
>>
>>
>> Regards, *
>> Jocelyn Dart*
>> Senior Consultant *
>> SAP Australia Pty Ltd.*
>> Level 1/168 Walker St.
>> North Sydney
>> NSW, 2060
>> Australia
>> T   +61 412 390 267
>> M   + 61 412 390 267
>> E   jocelyn.dart at sap.com *
>> **http://www.sap.com * <http://www.sap.com/>
>>
>> The information contained in or attached to this electronic transmission
>> is confidential and may be legally privileged. It is intended only for
>> the
>> person or entity to which it is addressed. If you are not the intended
>> recipient, you are hereby notified that any distribution, copying,
>> review,
>> retransmission, dissemination or other use of this electronic
>> transmission
>> or the information contained in it is strictly prohibited. If you have
>> received this electronic transmission in error, please immediately
>> contact
>> the sender to arrange for the return of the original documents.
>>
>> Electronic transmission cannot be guaranteed to be secure and
>> accordingly,
>> the sender does not accept liability for any such data corruption,
>> interception, unauthorized amendment, viruses, delays or the
>> consequences
>> thereof.
>>
>> Any views expressed in this electronic transmission are those of the
>> individual sender, except where the message states otherwise and the
>> sender
>> is authorized to state them to be the views of SAP AG or any of its
>> subsidiaries. SAP AG, its subsidiaries, and their directors, officers
>> and
>> employees make no representation nor accept any liability for the
>> accuracy
>> or completeness of the views or information contained herein. Please be
>> aware that the furnishing of any pricing information/ business proposal
>> herein is indicative only, is subject to change and shall not be
>> construed
>> as an offer or as constituting a binding agreement on the part of SAP AG
>> or
>> any of its subsidiaries to enter into any relationship, unless otherwise
>> expressly stated.
>>
>>
>>
>> ------------------------------
>> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
>> Behalf Of *Balasubramanian*
>> Sent:* Saturday, 18 March 2006 8:37 PM*
>> To:* sap-wug at mit.edu*
>> Subject:* How to execute a missing deadline workitem
>>
>> Hi All,
>> I have to execute to a missing deadline workitem. I need to release a PO
>> in this scenario. I tried to click on the "SET TO DONE" button, it
>> doesn't
>> releases the PO, instead it removes the workitem from the missing
>> deadline
>> folder.
>>
>> Also, When I click on the "Monitored Workitems" it shows a screen where
>> in
>> the meu option Workitem->Execute option is disabled.
>>
>> So, It will be of great help if anyone of you can share your knowledge
>> on
>> how to execute a work item in the Missing Deadline folder and its
>> related
>> authorization.
>>
>> Thanks in advance.
>> Bala
>>
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