About adding notes to a user decision

[Raghu Arramreddy]

How do i collect the different reason codes in a decision task
For the task, there is an approve, reject decision
for a reject reason, is it possible to do reject based on different reasons...

lianghuan.x.hu at accenture.com wrote:     Do you consider the following as an  alternative?
  
 In the Reject outcome of the user decision, create a  step with Advance with dialog checked, using a task based on the method  HTMLPROCESS of the object FORM, then doing "web transaction" to let the system  create the page for us based on the task's container elements (reject_reason_1,  reject_reason_2, etc.).
  
 The result is a work item that the approver has to complete  when he chooses to reject.
  
 Thanks,
 Larry Hu

  
---------------------------------
 From: sap-wug-bounces at mit.edu  [mailto:sap-wug-bounces at mit.edu] On Behalf Of Mark Pyc
Sent:  Monday, March 20, 2006 5:37 AM
To: SAP Workflow Users'  Group
Subject: Re: About adding notes to a user  decision


 
 G'day Anke,
  
 Since this is a popular topic at the moment can you please provide a bit  more detail.
  
 I've just tried to subtype/delegate DECISION and create a custom method  which to begin with simply calls the standard PROCESS method. When you try to  use a task based on this in a decision step it complains that the task must be  based on DECISION.PROCESS. 
  
 Did you redefine the standard PROCESS method? If so how did you do it such  that it didn't affect any of the normal decision processing??
  
 I'm currently on a site expecting heavy use of UWL and therefore would love  to have an inclusive rejection reason without the need to refresh the inbox.  
  
 Thanks,
 Mark

 
 On 3/20/06, Anke  Libeton <anke_libeton at hotmail.com>  wrote:  Hi,

I    have just finshed doing something very similar.

The standard    functionality provides a pushbutton to create an attachment 
(unfortunately    not in UWL). If you can make it a business procedure to have
the approver    use this, then that would be the easiest and most    standard
solution.

In my case, the reason for rejection had to be    entered as a mandatory 
attachment. I made a copy of the decision step and    added the code to
automatically popup the creation of an attachment if the    decision result is
Reject. Code calls method SOFM.CREATE

You can    also consider using 2 steps (decision step + attachment) and 
continue with    immediate dialog. This is a more standard solution with less
coding.    Unfortunately doesn't work in UWL either.

Also, have a look at the    Conditions tab on the task. Here you can check
conditions before the    workitem is set to sompleted. You can use this to make 
sure that the user    has created an attachment before the workitem is set to
completed. This is    the more standard approach. You will have to give the
user instructions on    creating the attachment. (Or they'll think workflow 
doesn't work.) My    client preferred the automatic popup with prompt to    create
attachment.

Hope this gives you some ideas on how to resolve    it.

Cheers,
Anke Libeton
Australia

----Original Message    Follows---- 
From: Raghu Arramreddy <reighu at yahoo.com>
Reply-To: "SAP    Workflow Users' Group" <sap-wug at mit.edu>
To: sap-wug at mit.edu
Subject: About adding    notes to a user decision
Date: Fri, 17 Mar 2006 12:50:44 -0800    (PST)

I would like to attach notes to a user decision
for a reject    decision, the reasons involved and other data has to be entered    
(mandatory) for a reject decision
What element or task is    available?




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