Workflow in Multiple Languages

[Kjetil Kilhavn (KJETILK)]

Interesting problem. We also use multiple codepages in our 4.6C system - but we haven't done much translation yet. If I remember correct Chinese and Japanese are double-byte codepages. If you have everything correct in SAP (including SCOT log of transmitted messages), could it be the mail gateway that causes problems?

Are the message headers correct in Outlook, i.e. indicating the correct encoding?
-- 
Kjetil Kilhavn, Statoil ØFT KTJ BAS DEV SAP



> -----Original Message-----
> From: sap-wug-bounces at mit.edu 
> [mailto:sap-wug-bounces at mit.edu] On Behalf Of Antonio, Bryan
> Sent: 10. mars 2006 22:53
> To: sap-wug at mit.edu
> Subject: Workflow in Multiple Languages
> 
>  
> Hello All Workflow Gurus,
> 
> Has anyone implemented a Workflow for multiple languages? If 
> yes, have you guys encountered getting corrupted output in MS 
> Outlook that was sent by your Workflow? I'm currently 
> struggling on our asian-language translated text. We're in 
> 4.7 using multicode page. I store translated text in 
> different Standard Texts. This is then called in the custom 
> attribute of the BOR. The custom attribute from the BOR is 
> inserted in my standard task (using the SENDTASKDESCRIPTION 
> to send the email). In the BOR, I validate the language key 
> of purchase requisition (created or updated). I've coded the 
> custom attribute to call the LOAD_TEXT function module to get 
> standard text matching the language key of the requisition. 
> All is well in R/3 until I get the email in outlook and text 
> is corrupted. I've traced the Workflow, debugged the BOR, 
> debug the function modules LOAD_TEXT and other function 
> modules relating to sending emails, reading standard texts 
> and reading workitems. No luck. I asked our basis team to 
> change the language key, communication language, etc. of 
> WF-BATCH. Still no luck. I found OSS note 891526 (it was 
> specific to deadlines, but I gave it a shot). Still no luck. 
> The standard texts in tradition chinese, simplified chinese 
> and japanese all get corrupted in outlook. I've also looked 
> into our outlook settings.
> Yes, we can send and receive emails in those languages.
> 
> Any help, suggestion/s, comment/s are very much appreciated.
> Thanks,
> Bryan
> 
> 
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