Accept change button

Fri Jul 21 07:03:18 EDT 2006

Hi! Miguel

Sure, here is the information.

1. Requestor has created one SC and it has gone through Approver and one approver has changed the Price . One e-mail received bu requestor with accept change button. Again same SC is copied and same approver list is selected .This time Product category is changed by same approver who has changed Price in previous SC.This time e-mail is going back with same work item text but there is no change button 

2. we are on SP SAPKIBKS08 (SRM_SERVER   500). Offline approvers can just see the SC details they can make a change in our case.

3.  SAME approver is changing the SC  and security level is LOW.

4. Yes , same requestor and approver is doing in both cases.

Thanks
Yog

________________________________

From: sap-wug-bounces at mit.edu on behalf of Adao-Cruz, Miguel
Sent: Fri 21/07/2006 17:19
To: SAP Workflow Users' Group
Subject: RE: Accept change button

Hi,

I understood your problem. But if you wantus to help you, you have to do a couple of checks. 

" 
You are talking about e-mails, I guess you mean the off-line approval. Did you check if online (EBP inbox) the workitems are the same?
On which support pack are you? In the last SP (8-9 and 10) there are some OSS notes for off-line approval.
In your two cases, is it the same approver changing the shopping cart? If not, do they have the same security level in their role or SU01.
"
When you change the price, and then when you change the category, are you doing it with the same requestor and approver.

Cheers

___________________________________________________________________________
Miguel Adao-Cruz | Capgemini | London
Technology Services
SAP Application Architect

T.+44-870-238-2927 | Int.700 2927 | www.capgemini.com <file:///C:/Documents%20and%20Settings/madaocru/Application%20Data/Microsoft/Signatures/www.capgemini.com> 

Join the Collaborative Business Experience
___________________________________________________________________________

________________________________

From: sap-wug-bounces at mit.edu on behalf of Yogesh Chopra
Sent: Fri 21/07/2006 10:08
To: SAP Workflow Users' Group; SAP Workflow Users' Group
Subject: RE: Accept change button

Hello! Miguel

Thanks for your reply. In my SC there is no start condition because it is N-step header level SC. Approvers are all on-line approvers. I am BADI. I am selecting all approvers. Only few approvers are able to change the SC. This is controlled by security level. At present the approvers who can change the SC have LOW level security. When approver makes a change in Price or quantity or currency then e-mail is going back to requestor with a ACCEPT CHANGE button but when there is a change in any other field then e-mail is going back to requestor but without ACCEPT CHANGE button.

My issue is :- mails should go back with accept change button in any case and when requestor accept changes then workflow should restart again.

Thanks
Yog

________________________________

From: sap-wug-bounces at mit.edu on behalf of Adao-Cruz, Miguel
Sent: Fri 21/07/2006 00:19
To: SAP Workflow Users' Group
Subject: RE: Accept change button

Hi,

For certain POs approval workflows, SRM does distinction between the type of changes done via the start conditions ( see attributes in BUS2201 PurchaseOrderEC.SimpleListOfChanges  PurchaseOrderEC.TechnicalListOfChanges) but I have never seen something like that for shopping carts.
You are talking about e-mails, I guess you mean the off-line approval. Did you check if online (EBP inbox) the workitems are the same?
On which support pack are you? In the last SP (8-9 and 10) there are some OSS notes for off-line approval.
In your two cases, is it the same approver changing the shopping cart? If not, do they have the same security level in their role or SU01.

Cheers

___________________________________________________________________________
Miguel Adao-Cruz | Capgemini | London
Technology Services
SAP Application Architect

T.+44-870-238-2927 | Int.700 2927 | www.capgemini.com <file:///C:/Documents%20and%20Settings/madaocru/Application%20Data/Microsoft/Signatures/,DanaInfo=owa+www.capgemini.com> 

Join the Collaborative Business Experience
___________________________________________________________________________

________________________________

From: sap-wug-bounces at mit.edu on behalf of Yogesh Chopra
Sent: Thu 20/07/2006 16:49
To: SAP Workflow Users' Group; SAP Workflow Users' Group
Subject: RE: Accept change button

Thanks for the reply Mark.

Requestor is getting a mail but as i mentioned in my mail ,  Accept change button disappear in the e-mail notification when approver make changes in Item category . If approver make changes on price then that button appears.

I don't know why it is working for some fields only.

Thanks
Yogesh

________________________________

From: sap-wug-bounces at mit.edu on behalf of Mark Pyc
Sent: Thu 20/07/2006 23:16
To: SAP Workflow Users' Group
Subject: Re: Accept change button

G'day Yogesh,

I don't claim to know much about SRM (hence all my questions) but are you saying the requestor is still getting a Workitem for review of changes but that the button is missing? Or is it that they don't receive the workitem at all?? 

If its that they don't receive the workitem at all, then have a look at discussion over the last few days between myself and Miguel. There is a badi that may be useful to you.

Have fun,
Mark

On 7/20/06, Yogesh Chopra <Yogesh.Chopra at axonglobal.com> wrote: 

	Hi! Workflow Experts

	I am using header level N-step workflow and there is not start condition. When requestor creates a shopping cart and if approver makes a change in price field then requester receives a message to accept changes or reject changes but when approver makes a change product category then accept change button disappear. Can any one please give me clue why it is working for some fields and why not for other fields? 

	Thanks

	Yogesh

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