Extended notifications not working

[Dart, Jocelyn]

Hi Mikko, 
 
Well by the look of it your config to select the notifications is correct, but you are missing something in your
config to send out a message. 
 
We have it working fine at other sites.  Are you using the standard category WORKFLOW or your own custom copy? 
Have you assigned message templates?
 
Have you checked user WF-BATCH has a valid email address for use as a sender address?
 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Mikko Mäki-Rahkola
Sent: Monday, 30 January 2006 10:25 PM
To: SAP Workflow Users' Group
Subject: Extended notifications not working


Hi all,
 
I'm on a WAS6.40 system and trying to send out some emails with the extended notifications functionality verification report but the system gives me some unexpected errors. Hope some of you have overcome this issue, too, and could help me out... 
 
The report SWN_TEST_VERI01 launches workflow WS77300061 and task TS77307918 as its first work item. I've also set both objects' agent assignment to general task and I can see that the work item is waiting in my inbox. There is also an active node in SCOT under INT and I have my email address maintained on my user ID. So everything should be fine according to my understanding. 
 
But when I run the report, it seems to select the work item all right according to the log:

	Selection of Notifications                          
	                                                    
	00001 notifications selected                        
	00001 notifications deleted (logically)             
	00001 new notifications saved                       
	00000 notifications saved                           
	Sending Messages                                    
	                                                    
	00001 notifications selected                        
	00000 messages sent                                 
	Unable to send 00000 notifications due to errors    
	                                                                                         
	No notification was sent for the work item          
	Test of the standard functions failed

...but the notification doesn't get sent. Looking at the application log in SWNCONFIG, there's only an error "Error when creating message" (SWN032) for this batch run.
 
Any ideas what could be wrong?
 
Best regards,
Mikko
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