SC Item Approval- Radio Buttons not Active

[Dart, Jocelyn]

Hi Raveen, 
Check the workflow instance container and elements holding the approval
table and the approval objects guid to item guid relationship. 
This can occur if you have a mismatch between the approval object guid
assigned on the approval table to that agent, and the item guids 
assigned to the approval object guid - e.g. the item guids don't exists,
there are no item guids assigned to that approval object guid, the
approval object guid is not unique for that approval level (you cannot
re-use the same approval object guid for different levels, even if you
want the same
items at both levels). 
 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Raveen Moodley
Sent: Thursday, 09 February 2006 4:05 AM
To: 'SAP Workflow Users' Group'
Subject: SC Item Approval- Radio Buttons not Active
Importance: High



Hi,

 

I'm not sure if I'm missing something or I'm imagining things.

 

After a shopping cart is created and routed of approval, WS14500015
N-Step item Approval, the respective manager receives the workitem in
their inbox and can approve or reject directly from the worklist.

 

However if they click on the workitem to view details & then make their
decision the "APPROVED" & "REJECTED" radio buttons are visible but not
active, they cannot choose any option. 

 

If anyone has had this problem, your input would be much appreciated.

 

Many Thanks.

Raveen Moodley

Raveenm at absa.co.za


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