Agent determination

Khanna, Manish manish.khanna at amd.com
Thu Dec 21 01:45:55 EST 2006


Gavin,

That is not the case. 
1. The decision task is general task
2. The agent determination step correctly fills next agent in
NEXTAPPROVER.
3. However the work item appeared in 2 different inbox who are not
related. 4. Also there is no substitution setup.

Regards,
Manish

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Gavin Mooney
Sent: Wednesday, December 20, 2006 4:17 PM
To: SAP Workflow Users' Group
Subject: Re: Agent determination

Manish,

The technical log should show you the output from the agent
determination step, i.e. with which user ID the element NEXTAPPROVER
is filled. Is it possible that no agent is being returned and the
decision step is being routed to the possible agents defined on the
task?

Regards,
Gavin

2006/12/20, Khanna, Manish <manish.khanna at amd.com>:
>
>
>
>
> Apologies for incomplete information,
>
>
>
> NEXTAPPROVER is a single line of type WFSYST-AGENT. It contains the
user id
> (of the form US<xyz>).
>
>
>
> Also the agent determination step is one step prior to the decision
step,
> with no modifications to the container element between the steps.
Moreover
> since it is a single line element - can't contain 2 values.
>
>
>
>
>
>  ________________________________
>
>
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
Behalf Of
> Dart, Jocelyn
>  Sent: Wednesday, December 20, 2006 10:48 AM
>  To: SAP Workflow Users' Group
>  Subject: RE: Agent determination
>
>
>
>
> Also check what you are filling NEXTAPPROVER with... e.g. if it's a
position
> id then it's perfectly reasonable to have multiple people linked to
the one
> position.
>
>
>
>
> Regards,
>  Jocelyn Dart
>  Senior Consultant
>  SAP Australia Pty Ltd.
>  Level 1/168 Walker St.
>  North Sydney
>  NSW, 2060
>  Australia
>  T   +61 412 390 267
>  M   + 61 412 390 267
>  E   jocelyn.dart at sap.com
>  http://www.sap.com
>
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>  ________________________________
>
>
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
Behalf Of
> Sharath Chandra Kotla
>  Sent: Wednesday, 20 December 2006 3:48 PM
>  To: SAP Workflow Users' Group
>  Subject: Re: Agent determination
>
>
> Manish,
>
>
> I assume 'NEXTAPPROVER' is your workflow container element.
>
>
> check what all other steps are using in their binding.It looks by the
time
> workflow control is reaching the decision step, it is filled with two
> agents.
>
>
>
>
>
> good luck
>
>
>
>
>  "Khanna, Manish" <manish.khanna at amd.com> wrote:
>
>
>
> Hi,
>
>
>
>
>
> The scenario is as follows -
>
>
>
>
>
> For a particular decision step in our capital project workflow the
agent is
> determined by an expression NEXTAPPROVER. This expression is single
line and
> is filled one step prior to the decision step.
>
>
>
>
>
> Now in our production system we are getting 2 agents. I've checked
there is
> no delegation setup or forwarding.
>
>
>
>
>
> Not sure how to proceed in this case. Can anybody suggest something?
Any
> idea what function module SAP uses to determine agent for a step; I
can try
> simulating the agent determination process for this step.
>
>
>
>
>
> Regards,
>
>
> Manish
>
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